Elizabeth Owen
Orting ,WA
Summary
Dynamic cosmetologist with extensive experience at Sport Clips, excelling in customer satisfaction and retention through expert hair styling and friendly communication. Skilled in sanitation practices and client consultations, demonstrated a commitment to professionalism and ethics. Achieved significant improvements in client service quality by leveraging advanced cosmetology training and relationship-building skills.
Overview
18
18
years of professional experience
Work History
Cosmetologist
Sport Clips
01.2021 - 08.2021
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
Respite Care. Special Needs
State Washington
01.2010 - 11.2012
Cashier
Lowe's
01.2007 - 07.2008
Cosmetologist
Third Dimensions
09.2005 - 09.2007
Sales Associate
Malys
08.2003 - 10.2005
Education
Cosmetology - Cosmetology
Clover Park Technical College
Lakewood, WA09.2003
Diploma. -
Sumner High School
Sumner, WA06.2003
Skills
- Social skills
- Friendly Communication
- Active Listening
- Hair Styling
- Men and women haircuts
- Customer Consultation
- Licensed Cosmetologist
- Scheduling appointments
- Clear Communication
- Professionalism and Ethics
- Sanitation Practices
- Client Consultations
- Product Knowledge
- Hair Coloring and Highlighting
- Client Education
- Client consultation
- Decision-Making
- Continuing education
- Styling Tools
- Hair coloring expertise
- Product expertise
- Waxing treatments
- Trend Awareness
- Hairstyling
- Hair conditioning and styling
- Sales expertise
- Relationship Building
- Product Upselling
- Sales and Upselling
- Cosmetology
- Reflective listening
- Product and Service Explanations
- Makeup artistry
- Relationship building and management
- Bleaching, dyeing, and tinting
- Nail care services
- Sanitation maintenance
- Precision Hair Cutting
- Issue Resolution
- Selling and Upselling
- Facials and makeup applications
- Product Demonstrations
- Facial Massage Techniques
- Hair Assessments
- Color matching master
- Chemical Mixing and Application
- Special Event Hair Styling
- Advanced cosmetology trained
- Anatomy
- Administrative Procedures
- Facials and Skincare Treatments
- Beard Trimming
- Scalp treatments
- Acrylic nail application master
- Advanced Styling Techniques
- Hair coloring expert
- Cosmetics selection assistance
- Nail Treatments
- Esthetics
Languages
American asl
Elementary
Timeline
Cosmetologist
Sport Clips
01.2021 - 08.2021
Respite Care. Special Needs
State Washington
01.2010 - 11.2012
Cashier
Lowe's
01.2007 - 07.2008
Cosmetologist
Third Dimensions
09.2005 - 09.2007
Sales Associate
Malys
08.2003 - 10.2005
Cosmetology - Cosmetology
Clover Park Technical College
Diploma. -
Sumner High School
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