Elizabeth Padilla
Modesto,CA
Summary
Proactive Paralegal with extensive experience in drafting legal documents, managing court schedules, and maintaining legal files. Skilled in legal research, document preparation, and client communication, ensuring smooth firm operations and high client satisfaction. Brings strong organizational abilities and confidentiality to support attorneys effectively.
Overview
3
3
years of professional experience
Work History
Paralegal
The Law Office of Lawrence M. Knapp
04.2024 - Current
- Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
- Assisted counsel in preparing answers, providing documentation, and information for discovery request.
- Edited and proofread legal documents to verify accuracy.
Legal Assistant
Salgado Law Office
01.2024 - 03.2024
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
Customer Service Representative
Alorica
01.2022 - 12.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Associate of Arts -
Utah State University
Logan, UT06-2023
Skills
- Legal Research
- Proficient in MS Office
- Case Management
- Client Communication
- Document Preparation
- Research and data collection
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Paralegal
The Law Office of Lawrence M. Knapp
04.2024 - Current
Legal Assistant
Salgado Law Office
01.2024 - 03.2024
Customer Service Representative
Alorica
01.2022 - 12.2023
Associate of Arts -
Utah State University
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