Elizabeth Papke
Crawford,CO
Summary
Dynamic General Manager with a proven track record in operations management and team building. Expert in optimizing service delivery and enhancing customer satisfaction through effective communication and problem resolution.
Overview
13
13
years of professional experience
1
1
Certification
Work History
General Manager
Three20 Bar and Grill
Hotchkiss, CO
11.2025 - 02.2026
- Oversaw daily operations, ensuring efficient service delivery and customer satisfaction.
- Managed staff scheduling, optimizing workforce to meet peak service demands.
- Developed training programs for new hires, fostering a knowledgeable and skilled team.
- Implemented inventory management systems, reducing waste and improving cost efficiency.
Assistant Store Manager
Farm Runners
Hotchkiss, CO
11.2023 - 12.2025
- Supervised daily store operations, ensuring compliance with company policies and procedures.
- Trained and mentored staff on customer service best practices and product knowledge.
- Implemented inventory management strategies to optimize stock levels and reduce waste.
- Developed staff schedules to align with peak sales periods and improve customer service efficiency.
Bartender/Server Manager
Needle Rock Brewing Co.
Delta, CO
08.2017 - 01.2020
- Crafted and served diverse beverage offerings, ensuring high-quality customer experiences.
- Maintained clean and organized bar area, promoting efficiency and safety standards.
- Trained new staff on drink preparation techniques and customer service protocols.
- Collaborated with kitchen staff to create seasonal drink menus aligned with food pairings.
Floor Manager
The Living Farm Cafe
Paonia, CO
10.2012 - 08.2017
- Oversaw daily operations to ensure exceptional customer service and satisfaction.
- Trained and mentored staff on service standards and operational procedures.
- Managed inventory levels, optimizing stock flow to reduce waste and improve efficiency.
- Implemented new processes that streamlined workflows and enhanced team productivity.
- Executed breakfast service tasks, including menu presentation and customer assistance, to create a welcoming dining experience.
Education
Radiology
Colorado Mesa University
Grand Junction, COHigh School Diploma -
Vision Charter Academy
Paonia, CO05-2011
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Time management
- Training and coaching
- Customer relations
- Clear and effective communication
- Customer service expertise
- Responsible alcohol service
Certification
- Servsafe
- TIPS Certified
Timeline
General Manager
Three20 Bar and Grill
11.2025 - 02.2026
Assistant Store Manager
Farm Runners
11.2023 - 12.2025
Bartender/Server Manager
Needle Rock Brewing Co.
08.2017 - 01.2020
Floor Manager
The Living Farm Cafe
10.2012 - 08.2017
Radiology
Colorado Mesa University
High School Diploma -
Vision Charter Academy