Elizabeth Parisi
Olive Branch,MS
Summary
Results-driven Store Manager with expertise in inventory management, performance optimization, and staff training. Proven track record in enhancing customer experiences and driving sales through effective visual merchandising and strategic promotional initiatives.
Highly motivated,dependable,great experience in business management,customer relations and sales.
Known for being a team leader, problem solving,strong attention to detail and customer first approach.
Overview
12
12
years of professional experience
Work History
Stored Manager
Dollar General
Olive branch, MS
06.2021 - Current
- Oversaw daily store operations, ensuring adherence to company policies.
- Supervised staff while providing training and support for performance optimization.
- Organized merchandise displays to enhance customer shopping experience and increase sales potential.
- Implemented inventory control measures, reducing stock discrepancies.
- Conducted regular audits to maintain store cleanliness and safety standards.
- Developed promotional strategies that increased customer engagement and sales revenue.
- Resolved customer complaints promptly to ensure satisfaction and loyalty.
- Recruited, trained and supervised new employees.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Ensured compliance with safety regulations and company policies.
- Established customer service standards and monitored staff compliance.
- Identified operational issues and implemented process improvements that enhanced workplace safety and increased overall productivity.
Front End Manager
Tint World
Memphis, Tennessee
07.2018 - 05.2021
- Supervised front-end operations to enhance customer service and streamline workflows.
- Trained staff on product knowledge and customer engagement techniques to enhance service quality.
- Coordinated team schedules to optimize coverage during peak hours and improve service delivery.
- Cultivated strong customer relations, establishing effective service standards that elevated customer experience.
- Developed staff schedules based on skill sets and operational needs to maximize effectiveness.
- Managed cash flow, overseeing cashier operations, bookkeeping, and security measures.
- Provided administrative support during high-volume periods by assisting coworkers with additional tasks.
- Assisted senior management in decision-making by delivering insights into customer requirements.
- Certified in Intoxalock operations, including calibrating devices and installing units according to Tennessee state regulations.
Assistant Store Manager
KnowledgeTree
Horn Lake, Mississippi
03.2014 - 04.2018
- Trained new employees on company policies and customer service techniques.
- Coordinated inventory management and stock replenishment processes.
- Oversaw visual merchandising to enhance product displays and store appeal.
- Collaborated with the management team on sales promotions and marketing initiatives.
- Managed daily cash handling procedures, ensuring accurate reconciliation of discrepancies.
- Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
- Supported the execution of events at St. Jude, fostering community engagement for children's well-being.
- Revamped classroom layouts at schools and colleges, improving functionality and aesthetics for students.
Education
High School Diploma -
Gateway Christain Academy
Memphis, TN05-2012
Skills
- Inventory management
- Sales strategy development
- Sales forecasting
- Visual merchandising
- Staff training and development
- Performance optimization
- Customer relations
Timeline
Stored Manager
Dollar General
06.2021 - Current
Front End Manager
Tint World
07.2018 - 05.2021
Assistant Store Manager
KnowledgeTree
03.2014 - 04.2018
High School Diploma -
Gateway Christain Academy