Summary
Overview
Work History
Education
Skills
Languages
Timeline
AdministrativeAssistant

Elizabeth Parrales

Ellicott City,MD

Summary

Dedicated professional with proven expertise in office administration and customer service, honed at Briya Public Charter School and Walgreens. Excelled in data entry and building strong client relationships, significantly enhancing customer satisfaction. Skilled in computer proficiency and time management, adept at improving operational efficiency.

Overview

9
9
years of professional experience

Work History

Administrative Assistant

Briya Public Charter School
02.2020 - 12.2024
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Customer Service Associate Cashier

Walgreens
04.2016 - 02.2019
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Contributed to store''s sales goals by actively promoting special offers, rewards programs, and additional products or services.
  • Handled cash and credit transactions accurately, ensuring proper balance at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted customers with product selection, providing knowledgeable recommendations based on individual needs.

Education

Some College - Business/psychology

CCBC
Essex

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Administrative support
  • Time management
  • File organization
  • Computer proficiency

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Administrative Assistant

Briya Public Charter School
02.2020 - 12.2024

Customer Service Associate Cashier

Walgreens
04.2016 - 02.2019

Some College - Business/psychology

CCBC

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Elizabeth Parrales