Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Elizabeth Parsons

Jackson,MI

Summary

Experienced dog groomer known for exceptional communication and relationship-building skills. Proven ability to train junior groomers while maintaining high-quality grooming standards and a commitment to customer satisfaction.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Dog Groomer

Blains Farm and Fleet
Jackson, MI
11.2023 - 12.2026
  • Provided high-quality grooming services, ensuring safety and comfort for pets.
  • Maintained cleanliness and organization of grooming tools and equipment.
  • Assisted in training junior groomers on best practices and techniques.
  • Developed strong relationships with pet owners through excellent customer service.
  • Identified skin conditions or health issues during grooming sessions, reporting to owners.
  • Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
  • Mastered time management skills to balance multiple appointments throughout the day while maintaining attention to detail and quality.
  • Consistently ensured accurate record-keeping of client information, bookings, payments, and special requests for seamless business operations.

Bartender/Restaurant Server

The Apron
Jackson, MI
03.2022 - 08.2023
  • Provided exceptional customer service to enhance guest satisfaction and repeat business.
  • Maintained cleanliness and organization of bar area, ensuring compliance with health regulations.
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Restaurant Server

Texas Roadhouse
Jackson, MI
06.2021 - 11.2021
  • Delivered exceptional customer service to enhance dining experience.
  • Managed multiple tables efficiently during peak hours.
  • Collaborated with kitchen staff to ensure timely food delivery.
  • Maintained cleanliness and organization of dining area for optimal guest comfort.
  • Handled customer inquiries and resolved complaints effectively.
  • Upsold menu items to increase overall sales performance.
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Education

High School Diploma -

Western High School
Parma, MI
05.2019

Skills

  • Patience and empathy
  • Animal handling expertise
  • Relationship building
  • Customer service
  • Appointment scheduling
  • Reliability and punctuality
  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Verbal and written communication
  • Customer/Client relations
  • Customer satisfaction
  • Exceptional communication
  • Detail-oriented
  • Suggestive selling

Certification

  • Certified Dog Groomer- 2 years

Interests

  • Road Trips
  • Adventure Travel
  • Knitting and Crocheting
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Animal Care
  • Personal Development and Self-Improvement
  • Reading
  • Growing herbs, vegetables, or fruits in home gardens

Timeline

Dog Groomer

Blains Farm and Fleet
11.2023 - 12.2026

Bartender/Restaurant Server

The Apron
03.2022 - 08.2023

Restaurant Server

Texas Roadhouse
06.2021 - 11.2021

High School Diploma -

Western High School