- Road Trips
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Gardening
- Kayaking
- I participate in a variety of outdoor recreational activities
- Hiking
Elizabeth Pauley
Wauseon,OH
Summary
Detail-oriented Quality Coordinator with a proven track record in data collection, documentation management, and quality control processes. Committed to enhancing product safety and operational efficiency.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Quality Coordinator
Conagra Brands
Archbold, OH
05.2003 - Current
- Proficient in Microsoft Excel, Word and Power Point
- Coordinated quality control processes to ensure product safety and compliance with regulatory standards.
- Analyzed inspection data to identify trends, driving improvements in operational efficiency and product quality.
- Conducted regular audits of production processes, identifying areas for improvement and implementing corrective actions.
- Collaborated with suppliers to enhance raw material quality, contributing to overall product excellence.
- Facilitated root cause analyses for quality incidents, developing strategic plans to mitigate future risks.
- Collaborated with cross-functional teams to improve overall product performance and customer satisfaction rates.
- Reduced non-conformances with thorough root cause analysis and effective corrective actions.
- Analyzed data trends to identify opportunities for process improvements, leading to a more efficient workflow and higher quality output.
- Implemented corrective action plans to address any identified deficiencies in the manufacturing process, reducing instances of defective products reaching customers'' hands.
- Ensured all products met or exceeded customer requirements through rigorous testing and inspection procedures.
- Assisted with quality control audits.
- Analyzed quality and performance data to support operational decision-making.
- Coordinated with production teams to implement preventive maintenance strategies that reduced downtime and improved equipment reliability.
- Provided support in developing and maintaining process-specific work instructions, resulting in consistent product quality.
- Enhanced operational efficiency by streamlining processes for better quality control.
- Trained team members on quality assurance best practices, enhancing their understanding of the importance of maintaining high-quality standards.
- Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
- Managed corrective action plans for identified non-conformances, ensuring rapid resolution while maintaining a focus on root cause analysis for long-term prevention measures.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Inspected finished goods to verify conformance with customer specifications and company quality standards.
- Collected and analyzed data and initiated improvements to increase security and performance.
- Reported production malfunctions to managers and production supervisors.
- Developed quality planning for multiple new product launches by verifying customer requirements and implementing in design and production.
- Recorded, analyzed, and distributed statistical information.
- Determined quality department standards, practices, and procedures.
- Educated and oriented employees to improve compliance with quality control protocols.
- Completed timely quality reports highlighting deficiencies and recommending corrective actions.
- Determined correct procedures for inspection and review to standardized audit processes.
- Investigated customer complaints to take necessary corrective actions.
Invoice Auditor
McJunkin Corporation
Charleston, WV
01.2002 - 09.2002
- Conducted comprehensive financial audits to ensure compliance with regulations and company policies.
- Analyzed financial statements and operational processes to identify discrepancies and opportunities for improvement.
- Developed and implemented audit plans to enhance operational efficiency and mitigate risks.
- Collaborated with cross-functional teams to provide insights on risk management and internal controls.
Sales Associate
Walmart
South Charleston, WV
08.2001 - 01.2002
- Provided exceptional customer service to enhance shopping experience and build customer loyalty.
- Assisted in inventory management, ensuring accurate stock levels and product availability.
- Trained new staff on store policies, procedures, and operational best practices.
- Implemented visual merchandising strategies to optimize product displays and boost sales.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
Education
General Studies
Marshall University
Huntington, WVNo Degree - General Studies
Southern West Virginia Community & Technical College
Foster, WVSkills
- Visual inspections
- Critical thinking skills
- Documentation management
- Document control
- Strong work ethic
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Reliable
- Defect identification
- Self motivation
- Data collection
Accomplishments
- Collaborated with team of 8 in the development of new products & reformulations.
- Used Microsoft Excel to develop new product formulation and instruction worksheets.
- Proficient in Microsoft Excel
- HACCP
- SQF
- Better Process Control School
Certification
HACCP
SQF
Better Process Control School
Interests
Timeline
Quality Coordinator
Conagra Brands
05.2003 - Current
Invoice Auditor
McJunkin Corporation
01.2002 - 09.2002
Sales Associate
Walmart
08.2001 - 01.2002
General Studies
Marshall University
No Degree - General Studies
Southern West Virginia Community & Technical College