Elizabeth Perez
Fontana,USA
Summary
Dedicated Senior Phlebotomist with experience in donor care, venipuncture procedures, quality compliance, and team collaboration within a plasma center environment. Strong leadership abilities, excellent customer service, and a commitment to operational excellence. Seeking advancement into a Lead, Advanced, or Center Supervisor role at BioLife Plasma Services to support staff development, drive performance outcomes, and ensure exceptional donor experiences.
Overview
2
2
years of professional experience
Work History
Senior Phlebotomist
BioLife Plasma Services
2024.08 - Current
- Perform donor screening and phlebotomy procedures while ensuring donor safety and comfort.
- Maintain compliance with FDA regulations, OSHA standards, and BioLife policies and procedures.
- Assist with training of new team members on donor care and collection processes.
- Serve as a resource for staff by answering questions and providing guidance during daily operations.
- Promote a positive donor experience through professionalism, empathy, and effective communication.
- Identify and escalate donor concerns or operational issues to leadership as appropriate.
- Ensure accurate documentation, specimen handling, and adherence to quality standards.
- Collaborate with cross-functional teams to support center goals and productivity targets.
Education
Nursing Program Coursework
West Coast University
Ontario, CaliforniaHigh School Diploma - undefined
AB Miller High School
Fontana, CaliforniaSkills
- Leadership and team development
- Donor screening and eligibility review
- Advanced venipuncture and plasma collection techniques
- Training and mentoring new employees
- FDA, OSHA, and company
- Conflict resolution and problem-solving
- Excellent communication and interpersonal skills
- Performance coaching and staff accountability
- Data entry and proficiency
- Strong organizational and multitasking abilities
- Customer service excellence
Timeline
Senior Phlebotomist
BioLife Plasma Services
2024.08 - Current
High School Diploma - undefined
AB Miller High School
Nursing Program Coursework
West Coast University