Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
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Elizabeth Persch

Holyoke,Massachusetts

Summary

Resourceful Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes

Overview

7
7
years of professional experience

Work History

Account Manager

Commonwealth Alternative Care
10.2022 - 05.2023
  • Managed a diverse portfolio of accounts, ensuring timely communication while exceeding expectations
  • Developed customized bulk and packaged goods orders for buyers
  • Established clear communication channels between buyers and internal teams, ensuring seamless deliveries
  • Successfully resolved escalated issues, preventing potential loss of valuable stores while maintaining positive relationships with all parties involved
  • Used analytical skills to track and report accounts' monthly sales, providing insights for future growth opportunities

Account Executive

Fernway
01.2022 - 10.2022
  • Managed strategic portfolio of Cannabis Stores in Western Mass/ Berkshires to maximize revenue serving as a full service brand partner
  • Successfully opened 14 new accounts independently within first 7 months by creating personable relationships with buyer, owners and all staff
  • Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for buyers
  • Collaborated with cross-functional teams to develop comprehensive marketing strategies, resulting in increased brand awareness and revenue growth.
  • Managed Brand Ambassador on daily/weekly communication for popups, store visits and events

Lead Sales Representative

Liberty Mutual
09.2017 - 01.2022
  • Maintained a policy count (per cap) of 8.01 (state target = 5.8); with a peak season of 11.01, while holding one of highest client retention rates on team
  • Managed all phases of the sales cycle serving as a full-service trusting agent to entire book of business
  • Effectively marketed and built personal brand through Networking Groups, Chambers of Commerce, Community Events and Social Media Platforms to generate new leads and maintain a strong presence within the market

Corporate Sales Manager

Marriott Hotels International
03.2017 - 07.2017
  • Responsible for securing business for corporate transient and group market by maintaining top accounts and implementing strategic solicitation and relationship methods to achieve targeted goals
  • Successfully brought in over $75,000 in corporate event revenue and creation of 8 new businesses with local negotiated rates, within the first 90 day
  • Mastered the art of excellent communication through follow ups, site tours and cold solicits with potential and current customers

Community Outreach Manager

Habitat For Humanity
03.2016 - 03.2017
  • Managed Homeownership, Home Preservation and Volunteer Programs through outreaching, networking, community, events and holding application information meetings
  • Organized completed mailings, grant writing, appeals and newsletters for over 2,100 recipients
  • Connected applicants to a variety of resources from Springfield Partners, HUD, Housing, Transportation and more services

Education

Bachelor of Science - International Hotel & Tourism Management

Johnson & Wales University
Providence, RI
05.2012

Skills

  • Sales Analysis & Forecasting
  • Order Negotiation
  • Brand Management
  • Converting Leads
  • Relationship Building
  • Revenue Generation & Growth
  • Multitasking in Fast Paced Environments
  • Microsoft Office, Salesforce, HubSpot, Outfield, Social Media Platforms Expertise

Affiliations

  • South Hadley Dog Park, President of Board (2022-Present)
  • Greater Springfield Habitat for Humanity, Board Member (2020-2022)
  • Young Professional Society, Clerk, (2016-2021)
  • Networking International West Springfield, President (2017-2021)
  • Habitat for Humanity in Guatemala, Global Mission Trip (11/15, 02/17, 04/18)

Languages

Spanish
Limited Working

Timeline

Account Manager

Commonwealth Alternative Care
10.2022 - 05.2023

Account Executive

Fernway
01.2022 - 10.2022

Lead Sales Representative

Liberty Mutual
09.2017 - 01.2022

Corporate Sales Manager

Marriott Hotels International
03.2017 - 07.2017

Community Outreach Manager

Habitat For Humanity
03.2016 - 03.2017

Bachelor of Science - International Hotel & Tourism Management

Johnson & Wales University

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Elizabeth Persch