Summary
Overview
Work History
Education
Skills
References
Timeline
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Elizabeth Peterson

Powell,WY

Summary

Proactive leader known for having great organizational skills. Understanding of cash flow and business management with many programs. Gifted at working with all types of personalities and understanding marketing strategy aimed at particular audiences. Looking for a new role where hard work and dedication will be highly valued.

Overview

3
3
years of professional experience

Work History

Guest Service Department Manager

McDonald's Restaurant
Powell, WY
03.2023 - Current
  • Drafted reports on customer satisfaction surveys and provided recommendations for improvement.
  • Coordinated special events related to guest services such as promotional activities and employee services.
  • Facilitated communication between other departments within the organization regarding guest services matters.
  • Reviewed financial statements monthly and submitted updates to executive management.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Maintained accurate records of all transactions related to guest services activities.

Server

Millstone Pizza Company & Brewery
Powell, WY
06.2021 - 11.2022
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Accurately recorded orders on cash register and point-of-sale system.

Education

High School Diploma -

Powell High School
Powell, WY
12-2023

Some College (No Degree) - General Studies

Northwest College
Powell, WY

Skills

  • Team Management
  • Decision-Making Capabilities
  • Strong Leadership
  • Hospitality and Service Knowledge
  • Account Management
  • Basic Accounting
  • Customer Rapport
  • Researching and Building Reports

References

References available upon request.

Timeline

Guest Service Department Manager

McDonald's Restaurant
03.2023 - Current

Server

Millstone Pizza Company & Brewery
06.2021 - 11.2022

High School Diploma -

Powell High School

Some College (No Degree) - General Studies

Northwest College

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Elizabeth Peterson