ELIZABETH PETRACH
Dayton
Summary
A goal-oriented professional whose proven record of achieving productivity and service objectives has produced valuable results. Recognized as a contributing team member with outstanding interpersonal skills and high standards of quality for customer service. Can easily adapt to A skilled problem-solver that has become the go-to-person to answer questions of teammates. Continually takes on more duties to learn and be an invaluable team player.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Media Management Technician
Volt Workforce Solutions
01.2025 - Current
- Assisted colleagues in locating specific files or versions quickly, enhancing overall workflow efficiency.
- Enhanced media asset organization by implementing a streamlined cataloging system.
- Accelerated content delivery timelines by efficiently ingesting and processing incoming media files.
- Streamlined workflows by automating routine tasks, allowing technicians to focus on more complex initiatives.
Medical Representative
Carson Tahoe Regional Hospital
06.2024 - 01.2025
- Enhanced patient satisfaction by addressing inquiries and resolving issues related to medical appointments, billing, and insurance.
- Managed high call volume with professionalism and empathy, ensuring timely resolution of customer concerns.
- Handled sensitive patient information with confidentiality, adhering to HIPAA regulations at all times.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
Sipping Lead
TOAST
11.2020 - 04.2024
- Started as a contract assembler, but quickly moved up to be a permanent member of the team. Currently oversee a team of 3 on a day-to-day basis, stating clear objectives at the beginning of each shift to relate key concepts and goals for the day.
- Supervise and efficiently manage team by guiding them when any issues arise.
- Handle all incoming and outgoing packages, inspecting goods for damage and distributing products to other departments.
- Track inventory by keeping accurate records and inputting each item into the system.
- Cross-trained to learn other areas of operation to make workflow easier and more efficient.
Surveyor
CENSUS
01.2020 - 01.2020
- Visited citizens at their homes to conduct interviews and collect demographic data.
- Mapped out a daily route for the most efficient and effective way to reach each neighborhood.
- Conducted extensive and thorough visual surveys of areas covered during the census procedure.
- Communicated with team member back at office to ensure all guidelines were being met.
Sales Associate
Walmart
01.2007 - 12.2009
- Hired as a Sales Associate, but quickly promoted to front of the house management. Assisted customers with pharmacy questions, handled prescriptions, stocked medicine and refilled prescriptions. Became the go-to-person for both team members and management due to strong work ethic and dedication.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
High School Diploma -
Charter High School
Palmdale, CA12-2007
Skills
- Microsoft Word
- Time management
- NetSuite
- Customer service
- Problem solving
- Inventory
- Excel
- Powerhouse
- Collaboration
- Leadership
- Shipping and Receiving
- Team Building
Accomplishments
- Documentation - Wrote and edited documents to keep staff informed on policies and procedures.
- Awarded “Employee of the Month” in 2023.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
Certified in rider pallet jack and Walkie pallet jack.
Languages
English
Full Professional
Timeline
Media Management Technician
Volt Workforce Solutions
01.2025 - Current
Medical Representative
Carson Tahoe Regional Hospital
06.2024 - 01.2025
Sipping Lead
TOAST
11.2020 - 04.2024
Surveyor
CENSUS
01.2020 - 01.2020
Sales Associate
Walmart
01.2007 - 12.2009
High School Diploma -
Charter High School
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