Elizabeth Piehl
Colorado Springs
Summary
Talented pharmacist with experience overseeing community
pharmacy operations to fill over 300 orders per day while achieving operational goals. Knowledgeable about leading team members, coordinating supplies and consulting with individuals to offer superior assistance and care. Highly organized, efficiency-driven and dedicated to error prevention.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Retail Pharmacy Manager
Walmart Neighborhood Market Pharmacy
04.2023 - Current
- Evaluated patient histories to assess medication compliance and spot issues such as doctor shopping or excessive usage.
- Supervised team of 6 technicians and helped to resolve issues arising during shifts.
- Collaborated with store manager to maintain daily operations.
- Trained pharmacy interns and newly hired pharmacy technicians.
- Improved overall NPS scores from low 80s to upper 90s within 3 months of starting as manager
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases, reaching the pharmacy's goal of 800 expanded vaccines before the end of the fiscal year
- Improved adherence scores from 80% to now 83% and still climbing to be above 85% before the end of the fiscal year
Retail Staff Pharmacist
Walmart Neighborhood Market Pharmacy
10.2022 - 04.2023
- Executed the daily tasks performed by pharmacists including but not limited to verifying and filling prescriptions, counseling patients on over-the-counter and prescription medications; administered vaccines
- Promoted seasonal vaccines such as flu and continued to encourage and counsel patients on the importance of expanded vaccines such as pneumonia, shingles, and any other vaccines pertinent to the patient
- Assisted the pharmacy in reaching monthly and quarterly goals including but not limited to adherence, net promoter scores, and immunization goals
- Promoted patient-centered care throughout the pharmacy to assist in setting the standard for the pharmacy team
- Displayed effective time control and analytical skills while operating and maintaining pharmacist functions as the sole pharmacist, keeping patient care and safety as the number one priority
Pharmacy Technician/Student Intern
Walmart Pharmacy
06.2015 - 08.2022
- Coordinated over 20 Wellness Day events: educating patients about various health related topics i.e., ways to improve cardiovascular health, vaccines, diabetes, etc.
- Conducted numerous point-of-care tests including blood pressure monitoring and glucose monitoring for community members during a Wellness Day event
- Executed the daily tasks performed by pharmacy interns including but not limited to inputting and filling prescriptions, counseling patients on over-the-counter and prescription medications; administered vaccines
Pharmacy Student Intern
Walmart Home Office
02.2022 - 03.2022
- Met with over 15 different individuals from various departments that make up the Health and Wellness team, making connections and building rapport
- Worked closely with the senior director of patient safety, Susanne Hiland, to get a better understanding of the process of establishing standard operating procedures and answering any drug related questions including radioactive poisoning and Wellbutrin addiction
- Presented a topic discussion on clinical decision making and how it applies to vaccines that are offered at Walmart Pharmacy
- Presented a topic discussion titled "Sleep Scales, Sleep Studies, and Sleep Medications" which explored the topic of sleep and the various medications that can help treat it
Pharmacy Student Intern
Walmart Supercenter Pharmacy
07.2021 - 08.2021
- Executed the daily tasks performed by pharmacy interns including but not limited to inputting new prescriptions, filling prescriptions, counseling patients on over the counter medications and prescription medications, and administered vaccines
- Performed the daily tasks fulfilled by pharmacists who work in a retail setting including but not limited to checking inputted prescriptions, checking filled prescriptions, etc.
Pharmacy Student Intern
King Soopers Pharmacy
06.2021 - 07.2021
- Updated patient profiles and prescriptions in MTM Outcomes with strong focus on accuracy and adherence
- Compared prescription details against safety standards and insurance requirements to support patients
- Vaccinated over 100 patients to provide immunity against influenza, pneumonia and COVID-19 in 6 weeks
- Discussed medical histories with patients to provide most effective medical advice
Education
PharmD - Pharmacy
University of Colorado Anschutz Medical Campus
Denver, CO05.2022
Bachelor of Science - Medical Science
University of Colorado Anschutz Medical Campus
Denver, CO08.2019
Skills
- Skilled in Connexus
- Skilled in MTM Outcomes
- Experience with Meditech
- Experience with Vigilance
- Experience with Epic
- Experience with CPRS
Certification
- Pharmacist, Colorado State Board of Pharmacy - 11/01/2023 - 10/31/2025
- American Heart Association Basic Life Support Training - Expires 05/2025
- APHA Pharmacy-Based Immunization Delivery Training - Issued 05/03/2018
Affiliations
Colorado Pharmacists Society
American Pharmacists Association
Timeline
Retail Pharmacy Manager
Walmart Neighborhood Market Pharmacy
04.2023 - Current
Retail Staff Pharmacist
Walmart Neighborhood Market Pharmacy
10.2022 - 04.2023
Pharmacy Student Intern
Walmart Home Office
02.2022 - 03.2022
Pharmacy Student Intern
Walmart Supercenter Pharmacy
07.2021 - 08.2021
Pharmacy Student Intern
King Soopers Pharmacy
06.2021 - 07.2021
Pharmacy Technician/Student Intern
Walmart Pharmacy
06.2015 - 08.2022
- Pharmacist, Colorado State Board of Pharmacy - 11/01/2023 - 10/31/2025
- American Heart Association Basic Life Support Training - Expires 05/2025
- APHA Pharmacy-Based Immunization Delivery Training - Issued 05/03/2018
PharmD - Pharmacy
University of Colorado Anschutz Medical Campus
Bachelor of Science - Medical Science
University of Colorado Anschutz Medical Campus
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