Elizabeth Power
Sarasota,FL
Summary
Residential and hospitality operations leader with senior-level experience overseeing owner-facing amenities, board-governed budgets, and high-visibility service environments within large-scale residential communities. Currently serving as Food & Beverage Director for a Troon Privé–managed bundled HOA of 1,200 homes. Proven track record of improving owner satisfaction, restoring financial performance, leading cross-functional teams, and operating within governance-driven structures. Brings formal Marriott brand training within a luxury residential hotel environment, paired with deep private-club and HOA operational leadership.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Food & Beverage Director
Esplanade Lakewood Ranch – Troon Privé Managed Community
06.2024 - Current
- Serve as senior operations leader for a bundled HOA residential community of approximately 1,200 homes in a highly owner-facing, governance-driven environment.
- Partner closely with the Board of Directors, committees, and executive leadership, providing transparent financial reporting, operational updates, and strategic recommendations aligned with long-term community value.
- Led cultural, service, and operational improvements resulting in a 22% increase in Member Experience Index within 20 months, representing the highest satisfaction scores achieved to date.
- Developed and implemented strategic marketing initiatives to increase revenue across dining services.
- Led comprehensive food and beverage operations to enhance guest satisfaction and operational efficiency.
- Achieved and exceeded departmental budget targets, becoming the first Food & Beverage department head to meet or exceed budget since 2019, through disciplined cost controls, labor strategy, and forecasting.
- Oversee high-visibility residential amenities while balancing privacy expectations, service recovery, and brand standards within an HOA governance structure.
- Lead, develop, and hold accountable management and frontline teams through consistent training, equitable people practices, and clear performance expectations.
- Coordinate with shared services and operational partners including accounting, lifestyle/marketing, engineering, and vendors to ensure seamless execution and owner satisfaction.
- Led capital project oversight for a major kitchen and service-line upgrade from initial concept development, stakeholder communication, and community promotion through Board approval, implementation, training, and new menu development, ensuring alignment with long-term asset value and operational efficiency.
Food & Beverage Director
Colony West Golf Club –a Troon Managed Golf Club
06.2023 - 06.2024
- Directed operations for food and beverage amenities within a city owned and managed environment, supporting guest experience, budget adherence, and operational consistency.
- Established standardized operating procedures across outlets, driving a 20% reduction in service time, 15% improvement in labor efficiency, and 25% increase in satisfaction scores.
- Implemented cost-control and procurement strategies resulting in improved margins, reduced COGS, and sustainable labor models.
- Collaborated with executive leadership and vendors to enhance offerings, introduce technology platforms, and improve communication and feedback systems.
- Led team development initiatives that reduced turnover by 20% and strengthened accountability and engagement.
Food & Beverage Director
National Polo Center – Wellington, FL
06.2021 - 06.2023
- Led large-scale seasonal operations within a private member organization, overseeing staffing, service standards, and event execution in a high-profile environment.
- Managed recruitment, training, and leadership of 110+ employees during peak season, ensuring consistent execution and positive member experience.
- Partnered with leadership to restructure labor, capital, and operating budgets, reducing overall costs while improving service consistency.
- Planned and executed a year-round calendar of events, increasing participation and engagement across multiple member segments.
Restaurant General Manager (Luxury Residential Hotel)
W Austin / W Residences – Marriott International, Austin, TX
05.2019 - 03.2020
- Served as Restaurant General Manager within a Marriott luxury hotel and W Residences environment, operating in a residential-adjacent setting with strict privacy, brand, and service standards.
- Received formal Marriott brand training and operated in compliance with internal audits, food safety reviews, mystery shopper programs, and brand inspections, consistently scoring 90%+.
- Held full P&L responsibility including labor management, forecasting, inventory, and budget analysis.
- Collaborated with shared services teams including marketing, accounting, and human resources to support property-wide initiatives and resident/guest experience.
- Position concluded due to COVID-19–related industry furloughs.
Director of Food & Beverage
The Graham Georgetown – Washington, DC
04.2013 - 04.2017
- Oversaw all food and beverage outlets within a boutique hotel, managing departmental budgets, team development, catering sales, and service standards.
- Expanded catering revenue 28% year-over-year, with continued projected growth through strategic partnerships and community engagement.
- Led marketing and promotional initiatives to drive awareness, attendance, and repeat business.
Education
Associate of Science - Business Administration
Northern Virginia Community College
Skills
- Operational efficiency
- Hospitality management
- Menu development
- Performance analysis
- Cost control
- Vendor negotiation
- Staff leadership
- Inventory management
- Teamwork and collaboration
Accomplishments
- Troon LEADer Graduate 2025
- Troon Women's Empowerment Committee Member (outreach & impact)
- Employee of the year 2025
Affiliations
- Children of Restaurant Employees (CORE) – Ambassador of the Year (2017)
- CASA of Travis County – Court Appointed Special Advocate
- StreetWise Partners – Career Venture Program Mentee
Certification
SERVSafe Certified Expiration 6/2028
TIPS Certified
American Red Cross Adult First Aid/CPR/AED Expiration 6/2027
Timeline
Food & Beverage Director
Esplanade Lakewood Ranch – Troon Privé Managed Community
06.2024 - Current
Food & Beverage Director
Colony West Golf Club –a Troon Managed Golf Club
06.2023 - 06.2024
Food & Beverage Director
National Polo Center – Wellington, FL
06.2021 - 06.2023
Restaurant General Manager (Luxury Residential Hotel)
W Austin / W Residences – Marriott International, Austin, TX
05.2019 - 03.2020
Director of Food & Beverage
The Graham Georgetown – Washington, DC
04.2013 - 04.2017
Associate of Science - Business Administration
Northern Virginia Community College