ELIZABETH PRADO
Bakersfield,CA
Summary
Seasoned Commercial Parts Professional with strong knowledge in parts identification, supplier negotiations, and inventory management. Know for fostering long-lasting relationships with suppliers and customers. Demonstrates solid problem-solving skills and ability to deliver high-quality customer service. Significant impact made in previous roles through efficient process improvement initiative.
Overview
7
7
years of professional experience
Work History
Dispatch Team Member
Jerue
Bakersfield, CA
10.2024 - Current
- Developed contingency plans to address unexpected challenges during the shipping process, minimizing disruptions in service delivery.
- Reduced delivery times with strategic route planning, considering factors such as traffic, weather, and driver availability.
- Coordinated effectively between clients, carriers, and internal departments to ensure smooth execution of shipments from pickup to delivery.
- Expedited critical shipments by prioritizing tasks according to urgency levels while maintaining high standards of customer service quality at all times.
- Maintained positive relationships with carriers, negotiating contracts to secure competitive rates for shipping services.
- Improved driver retention rates through regular communication, feedback sessions, and timely resolution of any grievances or concerns.
- Collaborated with warehouse teams to ensure accurate and timely loading of shipments onto trucks for transport.
- Maintained detailed records of all dispatched shipments, ensuring documentation was organized and readily available for reference or auditing purposes.
- Enhanced customer satisfaction through proactive communication regarding shipment status and addressing concerns promptly.
Commercial Parts Professional
Carquest
Bakersfield, CA
06.2020 - 10.2024
- Provided technical support to customers regarding product installation and troubleshooting issues
- Managed a team responsible for receiving, stocking, distribution auto parts
- Collaborated with the marketing team on promotional campaigns and secure optimal terms
- Established vendor relationships to negotiate pricing and secure optimal terms
- Analyzed customer buying trends for forecast future demand and expanded product offerings
- Generated reports summarizing inventory levels, sale trends, and purchasing activity
- Created strategic plans to improve purchasing processes and reduce costs
- Implemented an advanced parts catalog system that streamlined product identification and ordering processes for both staff and customers.
- Provided expert advice on technical issues related to commercial parts applications, enhancing customer trust in our expertise.
Banquet Server
Marriot Convention Center
Bakersfield, CA
08.2019 - 07.2019
- Provided prompt and friendly service to customers during banquets and catered events
- Communicated with chefs regarding special guests requests
- Set up serving stations according to guidelines and demonstrated menu knowledge
- Checked guest satisfaction levels and promptly responded to inquiries and complaints
Counter Help
Panda Express
Bakersfield, CA
10.2018 - 04.2019
- Maintained compliance with company policies and health regulations
- Stocked inventory, organized storage areas, and performed daily opening and closing procedure
- Provided excellent customer service, answered inquiries, and operated the point-of-sale system
- Trained new employees on all tasks
Education
No Degree - Medical Billing And Coding
High Desert Medical College
Bakersfield, CA04-2025
High school diploma -
Shafter High School
Shafter, CA05.2017
Skills
- Multitasking
- Problem-solving Abilities
- Inventory Management
- Team Leadership
- Financial Reporting
- Negotiation Skills
- Client Relationship Management
- Staff training
- Product and service sales
- Communication
- Organizational skills
- Policy adherence
Strengths And Expertise
- Multitasking
- Problem-solving Abilities
- Inventory Management
- Team Leadership
- Financial Reporting
- Negotiation Skills
- Client Relationship Management
- Staff training
- Product and service sales
- Communication
- Organizational skills
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Dispatch Team Member
Jerue
10.2024 - Current
Commercial Parts Professional
Carquest
06.2020 - 10.2024
Banquet Server
Marriot Convention Center
08.2019 - 07.2019
Counter Help
Panda Express
10.2018 - 04.2019
No Degree - Medical Billing And Coding
High Desert Medical College
High school diploma -
Shafter High School