Elizabeth Ptacek
DeMotte,IN
Summary
Energetically contributed to Kouts Animal Clinic, enhancing patient care and customer satisfaction through skilled medication administration and effective client communication. As well as arranged transfer of x-rays to other practitioners and other offices for referrals. Excelled in collaborative environments, driving team success.
Overview
5
5
years of professional experience
Work History
Veterinary Assistant
Kouts Animal Clinic
12.2022 - Current
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Provided customer support to clients, answering questions and addressing concerns.
- Collaborated with veterinary staff to provide exceptional customer service while managing phone calls and front desk tasks.
Kennel Attendant
Coyne Veterinary Center
04.2021 - 05.2022
- Maintained a clean and sanitary kennel environment through daily cleaning tasks, ensuring the comfort and well-being of all animals.
- Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
- Enhanced customer satisfaction by providing attentive and compassionate service during pet drop-offs and pickups.
- Demonstrated a strong commitment to animal care by working flexible hours, including nights, weekends, and holidays as needed.
Chiller
Dairy Queen Grill & Chill
02.2019 - 02.2021
- Increased customer satisfaction by providing timely and professional service on all chiller-related tasks.
- Greeted customers entering store and responded promptly to customer needs.
- Collaborated with team members to quickly fill large orders and serve large parties.
Education
High School Diploma -
Kankakee Valley High School
Wheatfield, IN05.2021
Skills
- Client Communication
- Cleaning and sanitizing
- Appointment Scheduling
- Positive attitude and enthusiasm
- Organized multi-tasker
Timeline
Veterinary Assistant
Kouts Animal Clinic
12.2022 - Current
Kennel Attendant
Coyne Veterinary Center
04.2021 - 05.2022
Chiller
Dairy Queen Grill & Chill
02.2019 - 02.2021
High School Diploma -
Kankakee Valley High School
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