Elizabeth Pulce
Lawrenceville,GA
Summary
Conscientious Healthcare professional offering over 23 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
22
22
years of professional experience
Work History
Back Office Lead Medical Assistant
University Of Louisville Physicians
Louisville, KY
11.1991 - 01.2014
- Triaged over 50 incoming calls per day for provider to determine callers' needs for immediate appointments or scheduled visits.
- Precepted newly hired medical assistants to train each on office procedures and important tasks.
- Monitored office procedures to correct problems and implement proactive improvements for better patient flow.
- Documented patient information in EMR and prepared paperwork for Surgeons.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
- Called and faxed pharmacies to submit prescriptions and refills.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Prepared and administered medications to alleviate patient symptoms.
Education
Medical Assistant Certification
Health Careers Institute
Louisville, Ky05.1986
High School Diploma -
Loretto High School
Louisville, KY05.1969
Skills
- Problem Anticipation and Resolution
- Report Preparation and Analysis
- Treatment Room Preparation
- Social Perceptiveness
- Coordinating Drug Refills
- Completing Insurance Forms
- Routine Laboratory Testing
- Staff Training
- Updating Medical Records
- Cleaning and Organizing
- Wound Care
- Transportation Assistance
- Team Management
- Clinical and Operational Judgement
- Examination Preparation
- HIPAA Compliance
- Simple Dressings
- Height and Weight Measurement
- Employee Motivation
- Advanced Anatomy Knowledge
- Proper Waste Disposal
- EMR Systems
- Wound Care and Irrigation
- Removing Sutures
- Proper Sterilization Techniques
- Medical History Collection
- Patient Relations
Graphic designs, Senior caregiving
My graphic designs skills were learned as a hobby. During that time was also taught basic web design.
After retiring I worked as a Senior caregiver for a Senior Helpers. My primary job was to assist clients with their
everyday living. Doctor appts and light housekeeping.
Timeline
Back Office Lead Medical Assistant
University Of Louisville Physicians
11.1991 - 01.2014
Medical Assistant Certification
Health Careers Institute
High School Diploma -
Loretto High School
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