Elizabeth Ramirez
Dayton,NV
Summary
Reliable customer service and food service professional with 10+ years in fast-paced environments including restaurant management, catering, and team leadership. Skilled in POS systems, food preparation, inventory management, and team coordination. Committed to delivering excellent customer experiences while maintaining cleanliness, efficiency, and compliance.
Overview
18
18
years of professional experience
Work History
Barista
Starbucks
Dayton, NV
11.2025 - Current
- Deliver high-quality customer service in a fast-paced, high-volume environment
- Operate POS system and manage credit card, cash and app transactions with accuracy
- Maintain clean, organized workstations in compliance with health and safety regulations
- Collaborate with team members to ensure efficient service
- Prepare and serve handcrafted beverages and food items according to company and food safety standards
Cashier & Food Prep Assistant
Lady Griller Catering
Carson City, NV
05.2024 - 10.2025
- Handled cash and credit card transactions with accuracy
- Ensured POS system was functioning properly during service
- Provided friendly and prompt customer service during high-volume events
- Assisted with food preparation and maintained sanitary workstations
- Supported catering events serving 50-200 guests, maintaining efficiency and quality service
Lab Technician Supervisor
Aloha Medicinals
Carson City, NV
04.2021 - 01.2025
- Led a cross-functional lab team, ensuring alignment with production and QA goals
- Collaborated with departments to schedule and execute daily operations
- Maintained strict compliance with USDA Organic and health regulations
- Oversaw ordering, shipping, and receiving of lab supplies and equipment
- Participated in weekly leadership meetings to improve efficiency and team performance
- Managed documentation and regulatory requirements with attention to detail
- Increased production efficiency by improving coordination across departments
Executive Custodial Personnel Lead
ABM SoFi Stadium
Inglewood, CA
08.2020 - 04.2022
- Supervised and supported teams during large stadium events
- Ensured cleanliness of all guest areas including restrooms, seating areas and entryways
- Performed crowd control and assisted in maintaining safe, welcoming environment
- Responded quickly to guest needs with professionalism and urgency
- Worked collaboratively in fast-paced, high-pressure event settings
- Assisted in maintaining stadium facilities for events up to 70,000 attendees
General Store Manager
Boston Market
Costa Mesa, CA
01.2015 - 02.2021
- Managed a team of 25+ employees, overseeing hiring, training, and daily performance
- Ensured compliance with health department standards and food safety protocols
- Resolved customer concerns and maintained high satisfaction levels
- Supervised scheduling, payroll, and vendor relations
- Monitored inventory and budgeting to meet profit goals
Shift Supervisor
Boston Market
Costa Mesa, CA
10.2014 - 01.2015
- Supported management and staff in daily restaurant operations
- Trained new team members on service standards and safety protocols
- Oversaw shift-level staff performance and cash-handling
- Maintained food-quality, cleanliness, and compliance with health code
Cashier
Boston Market
Fullerton, CA
04.2014 - 10.2014
- Processed cash and credit card transactions accurately
- Provided friendly customer service during peak hours
- Maintained clean and organized front-of-house areas
Online Sales Lead
Fullerton College Bookstore
Fullerton, CA
08.2008 - 06.2014
- Managed and fulfilled online textbook and merchandise orders
- Processed sales transactions and maintained accurate financial records
- Provided customer support and order assistance through phone and email
- Monitored and updated product listings to ensure consistency across online and physical inventory
Skills
- Customer Service & Guest Satisfaction
- POS System Operation & Cash Handling
- Food & Beverage Preparation
- Fast-Paced Team Collaboration
- Cleanliness & Sanitation Compliance
- Conflict Resolution & Problem Solving
- Inventory Management & Restocking
- Time Management & Multitasking
- Dependability & Punctuality
Timeline
Barista
Starbucks
11.2025 - Current
Cashier & Food Prep Assistant
Lady Griller Catering
05.2024 - 10.2025
Lab Technician Supervisor
Aloha Medicinals
04.2021 - 01.2025
Executive Custodial Personnel Lead
ABM SoFi Stadium
08.2020 - 04.2022
General Store Manager
Boston Market
01.2015 - 02.2021
Shift Supervisor
Boston Market
10.2014 - 01.2015
Cashier
Boston Market
04.2014 - 10.2014
Online Sales Lead
Fullerton College Bookstore
08.2008 - 06.2014