Elizabeth Hardin
165 Pine Cone Cir, Pinson,AL
Summary
Reliable professional specializing in customer service and team coordination. Strengthened operational efficiency by resolving customer issues and enhancing team performance through effective communication and problem-solving skills. Experienced in maintaining inventory accuracy and ensuring seamless operational workflows.
Overview
24
24
years of professional experience
Work History
Assistant Branch Manager
Security Finance
Oneonta, Alabama
03.2025 - Current
- Ensured accuracy of transaction records while safeguarding confidential information.
- Resolved customer inquiries and issues with professionalism and attention.
- Maintained positive customer relationships through prompt response to inquiries and complaints.
- Monitored daily operations, supporting branch manager with essential tasks.
- Supervised teller duties, balancing cash drawers and verifying transaction accuracy.
- Led branch team, providing management with performance assessment recommendations.
- Executed financial transactions including deposits, withdrawals, transfers, and loan payments.
Shift Manager
CVS Pharmacy
10.2023 - 02.2025
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
- Tracked receipts, employee hours, and inventory movements.
- Improved operational efficiency by adopting new technologies for order processing and inventory management.
- Led by example, demonstrating strong work ethic and commitment to excellence, inspiring staff to achieve their best.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
Online Personal Shopper
Walmart
11.2020 - 02.2023
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Developed professional relationships with customers to establish repeat business and increase trust.
- Contributed to team objectives in a fast-paced environment.
- Implemented efficient inventory management strategies, minimizing discrepancies in item availability or selection errors.
Cashier
Johnson's Giant Food
01.2017 - 08.2017
- Greeted customers entering store and responded promptly to customer needs.
- Identified and resolved discrepancies and errors in customer accounts.
- Tallied cash drawer at beginning and end of each work shift.
- Welcomed customers and helped determine their needs.
- Operated cash register to record transactions accurately and efficiently.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
Cashier
Johnson's Giant Food
07.2013 - 04.2015
- Greeted customers entering store and responded promptly to customer needs.
- Tallied cash drawer at beginning and end of each work shift.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Welcomed customers and helped determine their needs.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
Unit Secretary
Citizen Baptist Medical Hospital
01.2008 - 05.2008
- Processed lab paperwork and requests according to physicians' orders.
- Maintained patient confidentiality in line with HIPAA regulations.
- Performed various administrative tasks by filing, copying and faxing documents.
- Received and routed laboratory results to correct clinical staff members.
- Provided information for patient admissions and discharges to foster timely processing.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Managed incoming calls and directed to appropriate department.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
Patient Care Technician
Sacred Heart Hospital
01.2007 - 11.2007
- Delivered high-quality care to all patients in hospital facility.
- Facilitated personal hygiene, feeding, and ambulation to enhance patient comfort and dignity.
- Assisted patients with self-feeding and provided tailored feeding support to meet individual needs.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Upheld infection control and prevention policies across different patient-facing areas.
- Documented patient information and care activities in electronic health record to ensure accurate communication and continuity of care.
Patient Care Technician
Sacred Heart Hospital
01.2002 - 07.2004
- Delivered high-quality care to all patients in hospital facility.
- Monitored and conveyed important patient information to healthcare staff, optimizing treatment planning and care delivery.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Completed activities of daily living for patients unable to self-care and assisted those with limited mobility in task completion.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Assisted patients with personal hygiene, feeding, and mobility in daily activities.
- Documented patient information and care activities in electronic health record.
Education
Diploma - Medical Billing And Coding
Herzing University
Birmingham, AL12-2026
GED -
Gadsden State Community College
Gadsden, AL03-2012
Skills
- Loan management
- Financial transactions
- Inventory control
- Supply chain
- Documentation management
- Customer service
- Administrative support
- Organizational and time management
- Decision-making
- Problem-solving
- Flexibility and adaptability
- Agility and resilience
- Computer literacy
Timeline
Assistant Branch Manager
Security Finance
03.2025 - Current
Shift Manager
CVS Pharmacy
10.2023 - 02.2025
Online Personal Shopper
Walmart
11.2020 - 02.2023
Cashier
Johnson's Giant Food
01.2017 - 08.2017
Cashier
Johnson's Giant Food
07.2013 - 04.2015
Unit Secretary
Citizen Baptist Medical Hospital
01.2008 - 05.2008
Patient Care Technician
Sacred Heart Hospital
01.2007 - 11.2007
Patient Care Technician
Sacred Heart Hospital
01.2002 - 07.2004
Diploma - Medical Billing And Coding
Herzing University
GED -
Gadsden State Community College