Elizabeth Reidhead

Responsible for contacting healthcare providers to discuss negotiations for a specific dollar range of eligible claims/bills prior to payment. Collaborate with colleagues and utilize the provider history and patient data base in order to achieve maximum discounts and savings on behalf of the payor/client.

• Contacted medical facilities to retrieve medical records for government projects including, MRA, CRA, and HEDIS projects.
• Selected to work on special projects including the Roster Team and Dialer Team pilot programs.
• Mentor - Provided assistance and instruction in following proper policies and procedure.
• Supported Managers and Team Leads with special projects
• Trained new employees
• Job Shadowed new employees or employees with special areas of focus