Elizabeth Reynolds
Custodial Records Associate 3
Jacksonville,FL
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
3
3
years of professional experience
Work History
Custodial Records Associate 3
U.S. Bank
Jacksonville, FL
08.2020 - Current
- Performed general office activities, such as depositing, processing mail, and securing confidential materials
- Answered questions about records or files
- Resolved problems and discrepancies concerning customer’s accounts
- Responded to customer’s and staff request or emails in a timely manner
- Worked with coworkers to complete daily tasks
- Located and attached appropriate files to income correspondence requiring replies
- Communicated plans and actions with the transfer team.
- Coordinated with various departments to support cross-functional needs.
- Provided training to coworkers to improve knowledge and skills.
- Provided excellent customer care by responding to inquiries and requests for information.
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Education
Stratford High School
Skills
Microsoft Office Suiteundefined
Timeline
Custodial Records Associate 3
U.S. Bank
08.2020 - Current
Stratford High School
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