Elizabeth Reynoso
Simla,CO
Summary
Dynamic leader and seasoned Office Supervisor/Lead Legal Assistant at the Law Offices of Timothy Kaften. Adept in workflow planning and staff supervision. Excelled in fostering a culture of teamwork and professionalism, significantly enhancing client satisfaction and office efficiency. Skilled in maintaining confidentiality and problem-solving, demonstrating a remarkable blend of hard and soft skills to drive organizational success.
Overview
18
18
years of professional experience
Work History
Office Supervisor - Lead Legal Assistant
Law Offices of Timothy Kaften
06.2007 - Current
- Maintained a clean, organized, and professional office environment to support maximum productivity.
- Supported a positive work culture that prioritized teamwork, professionalism, continuous learning opportunities.
- Provided exceptional customer service by addressing client inquiries promptly and professionally.
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement, or address productivity concerns.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Upheld strict confidentiality standards when handling sensitive information or documentation.
- Organized company events such as holiday parties or team-building activities to promote camaraderie within the workplace environment.
- Developed strong working relationships with vendors to negotiate favorable contracts for office supplies and services.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
- Delivered exceptional service to clients by assisting them with routine needs like obtaining copies of pertinent records or directing them to appropriate resources when needed.
- Reduced errors in court filings by meticulously proofreading documents for accuracy before submission.
Skills
- Scheduling and calendar management
- Workflow planning
- Staff supervision
- Mail handling
- Billing
- Staff training
- Staff hiring
- Administrative support
- Clerical support
- Problem-solving
Languages
Spanish
Full Professional
Timeline
Office Supervisor - Lead Legal Assistant
Law Offices of Timothy Kaften
06.2007 - Current
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