E;lizabeth Rigney
Port Richey,FL
Summary
Dynamic logistics professional with proven expertise in optimizing supply chain processes and enhancing customer satisfaction. Skilled in problem-solving and logistics analysis, I effectively developed contingency plans to mitigate disruptions, ensuring compliance and operational efficiency. Recognized for exceptional communication and client relations, driving successful outcomes in fast-paced environments.
Overview
22
22
years of professional experience
Work History
Logistics Coordinator
Jameson Logistics
03.2013 - 06.2025
- Tracked orders and notified customers of status or potential delays.
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Ensured compliance with industry regulations, reducing the risk of fines or penalties.
- Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
- Continuously monitored performance metrics, identifying areas for improvement within the logistics process.
Office Manager
Garski Truck and Equipment
12.2003 - 01.2013
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
Dispatcher
Fast Cat Trucking
06.2004 - 12.2011
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
Education
Racine Lutheran High School
Racine, Wi06-1975
Skills
- Problem-solving
- Decision-making
- Logistics analysis
- Customer service
- Shipment coordination
- Scheduling coordination
- Punctual and dependable
- Shipping documentation
- Shipping procedures
- Freight negotiation
- Analytical thinking
- Sales support
- Client relations
- Spreadsheet tracking
- Contract negotiation
- [Software] expertise
- Stress management
- Verbal and written communication
- Global logistics
Languages
English
Professional Working
Timeline
Logistics Coordinator
Jameson Logistics
03.2013 - 06.2025
Dispatcher
Fast Cat Trucking
06.2004 - 12.2011
Office Manager
Garski Truck and Equipment
12.2003 - 01.2013
Racine Lutheran High School
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