Elizabeth Robertson
Pensacola
Summary
Dedicated professional with proven problem-solving abilities and effective time management in fast-paced environments. Experienced in managing customer relationships and delivering high-quality outcomes. Committed to contributing to team success and exceeding customer expectations.
Overview
3
3
years of professional experience
Work History
Cake Decorator
Sam's Club
Pensacola
04.2023 - 07.2023
- Designed and decorated cakes based on customer specifications and preferences.
- Created visually appealing cake displays for promotional events and in-store showcases.
- Managed inventory of baking supplies to ensure availability for production.
- Collaborated with team members to enhance decorating processes and boost efficiency.
- Maintained cleanliness of workstations, adhering to sanitation and safety standards.
- Implemented effective time management strategies to meet customer order deadlines.
- Reviewed customer orders for accuracy, confirming specifications prior to production.
- Participated in team meetings to share decorating ideas and enhance customer service.
Customer Service Representative
Safelite Auto Glass
Pensacola
07.2021 - 03.2023
- Handled high volume of inbound customer calls daily.
- Scheduled appointments based on customer availability and requirements.
- Processed payments for services rendered efficiently.
- Managed incoming packages to ensure accurate delivery.
- Promoted sales initiatives to enhance revenue generation.
- Coordinated work dispatch to in-shop technicians for timely service.
- Performed daily office tasks to maintain operational flow.
- Ordered vehicle parts as needed to support service operations.
Tire and Lube Technician
Walmart
Pensacola
07.2020 - 06.2021
- Balanced wheels utilizing computerized equipment for precise alignment.
- Executed oil changes, lube jobs, and filter replacements on customer vehicles.
- Operated lifts to access vehicle undercarriage for maintenance tasks.
- Inspected tires and verified pressure levels for optimal performance.
- Adhered to safety protocols when managing hazardous materials like oils and antifreeze.
- Maintained cleanliness of shop area, including floors, walls, tools, and equipment.
- Tested batteries to assess state of charge and functionality.
- Monitored inventory supplies for efficient tire repair operations.
Education
High School Diploma -
J.M. Tate High School
Pensacola, FL05-2020
Skills
- Inventory management
- Customer relationship management
- Attention to detail
- Effective communication
- Problem solving
- Time management
- Team collaboration
Timeline
Cake Decorator
Sam's Club
04.2023 - 07.2023
Customer Service Representative
Safelite Auto Glass
07.2021 - 03.2023
Tire and Lube Technician
Walmart
07.2020 - 06.2021
High School Diploma -
J.M. Tate High School