Elizabeth Rodriguez
San Jose,CA
Summary
Experienced retail professional with over 3 years of management experience in the fashion retail industry. Strong background in customer service, team leadership, cash handling, administrative duties, and store operations. Organized, dependable, and committed to providing excellent customer service while supporting team goals and maintaining a positive shopping environment
Results-driven Store Co-Manager known for high productivity and efficient task completion. Skilled in inventory management, team leadership, and customer service excellence. Thrive on using strong communication, problem-solving, and organizational skills to enhance store operations and achieve sales targets. Committed to fostering positive work environment and driving team success through effective collaboration and motivation.
Overview
2
2
Languages
10
10
years of professional experience
Work History
Store Co-Manager
Guess Retail
San Jose, CA
06.2021 - Current
- Managed daily store operations for GUESS retail fashion sales floor and backroom.
- Supervised associates across merchandising, fitting room, and customer service areas.
- Trained team members on GUESS selling standards and store procedures.
- Reviewed inventory processes and supported stock replenishment and shipment receiving.
- Monitored visual merchandising for brand presentation and floor compliance.
- Handled customer concerns and guided associates through service recovery.
- Assisted with scheduling, coverage planning, and team communication.
- Resolved customer complaints in a professional manner.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Ensured compliance with all company policies and procedures.
- Analyzed sales data to identify trends in customer buying habits.
- Trained, supervised, coached, evaluated, and motivated staff members.
- Communicated regularly with corporate office regarding store operations, promotions, special events.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
Prep Cook,dishwasher and other
Acrobat Outsourcing
San Jose, CA
01.2017 - 03.2020
- Prepared vegetables, meats, and sauces for client kitchen service
- Chopped ingredients following kitchen prep lists and recipe standards
- Measured portions using scales, scoops, and food prep tools
- Assisted cooks with daily prep tasks in fast-paced outsourcing kitchen settings
- Followed recipes to prepare meals according to customer specifications.
- Checked freshness of food and ingredients prior to use.
- Cleaned prep surfaces and equipment after service to keep kitchen ready
- Cleaned and sanitized work areas and equipment to ensure food safety standards.
- Organized walk-in coolers and freezers according to established guidelines.
- Assisted in serving meals to customers as needed.
Education
East Side Adult Educatión
San Jose, CA10-2026
Skills
- Customer service
- Visual merchandising
- Inventory management
- Store procedures
- Promotions management
- Recruitment and hiring
- Staff leadership
- Team supervision
- Employee training
- Conflict resolution
- Performance reviews
- Shift management
- Schedule coordination
- Stock control
- Loss prevention
- Bank and safe deposits
- Promotions management
- Promotion planning
- Pricing strategies
- Problem-solving
- Leading staff meetings
- Store maintenance
Languages
Spanish
Professional
English
Professional
References
References available upon request.
Timeline
Store Co-Manager
Guess Retail
06.2021 - Current
Prep Cook,dishwasher and other
Acrobat Outsourcing
01.2017 - 03.2020
East Side Adult Educatión