Elizabeth Rodriguez
Pembroke Pines,FL
Summary
Multilingual administrative professional with experience supporting scheduling, CRM data entry, order processing, and customer communication across healthcare, sales, and service settings. Known for keeping records accurate, managing appointments, and keep an eye for detail.
Overview
11
11
years of professional experience
Work History
Administrative Assistant
Generator Supercenter
Hollywood, FL
12.2023 - Current
- Manage scheduling for sales representatives, ensuring accurate and timely follow-ups.
- Perform data entry in CRM systems, keeping customer records up to date.
- Facilitated customer communications, order processing, and status updates to ensure timely delivery and accurate information.
- Delivered exceptional customer service, resolving inquiries via phone and email to enhance client satisfaction.
Caregiver
ZorgSpectrum
Amsterdam, NL
12.2021 - 12.2022
- Delivered compassionate patient care, addressing daily needs and managing medications to enhance well-being.
- Maintained accurate patient records and coordinated with healthcare teams to ensure effective care delivery.
- Provided daily personal care and support to individuals with diverse needs.
Server / Host
IL Piccolino
Providence, RI
12.2018 - 12.2019
- Delivered exceptional guest service by efficiently managing reservations and addressing customer inquiries.
- Maintained welcoming environment and coordinated seating arrangements to enhance guest experience.
Floor Manager
ZARA Inditex
Amsterdam, NL
12.2017 - 12.2018
- Led team of X employees, managing daily operations to improve store performance.
- Managed customer profiles using CRM to enhance service delivery. to manage customer profiles and process returns.
Retail Sales Associate
Makro
Amsterdam, NL
12.2015 - 12.2016
- Facilitated customer product selections and successfully upsold complementary items.
- Processed transactions accurately using point-of-sale systems.
Education
Associates Degree - Public Health
ROC Amsterdam
Utrecht, The NetherlandsSkills
- Customer Service
- CRM Systems
- Data Entry
- Scheduling
- Technology
- Team Collaboration
- Multitasking
- Appointment coordination
- Scheduling and calendar management
Timeline
Administrative Assistant
Generator Supercenter
12.2023 - Current
Caregiver
ZorgSpectrum
12.2021 - 12.2022
Server / Host
IL Piccolino
12.2018 - 12.2019
Floor Manager
ZARA Inditex
12.2017 - 12.2018
Retail Sales Associate
Makro
12.2015 - 12.2016
Associates Degree - Public Health
ROC Amsterdam