ELIZABETH ROMERO
Fort Worth,Texas
Summary
Business management professional with extensive experience in international operations, payroll auditing, and fraud detection. Proven ability to manage grant portfolios, enhance financial processes, and train teams for improved efficiency. Bilingual in English and Spanish, facilitating effective cross-cultural communication.
Overview
2027
2027
years of professional experience
Work History
Accounts Payable & Payroll Assistant
Burnetts Staffing - Thorton Steel Company (Temp)
Fort Worth, Texas
07.2026 - 08.2026
- Processed and organized invoices through data entry, filing, and sorting to ensure timely payments.
- Verified details and ensured accuracy of signed checks for efficient mailing.
- Assisted in payroll processing and supported various office administrative tasks to maintain smooth operations.
Inbound Customer Service Agent - Bilingual
United Auto Credit Corporation
Fort Worth, USA
11.2025 - 06.2026
- Manage delinquent accounts by guiding customers through payment solutions, negotiating to prevent credit losses, ensuring full regulatory compliance, and accurately documenting interactions while collaborating on complex cases
- Managed to collect an average 40k - 50k per week.
Accounting Bookkeeper
Armando Romero's Trucking Co
Fort Worth, USA
04.2008 - 06.2026
- Communicate with clients and vendors regarding contract deals, monetary negotiations, and purchases.
- Maintained a record of financial transactions by establishing accounts and posting transactions
- Transacted $100,000 monthly by processing cash and electronic transfers efficiently.
Payroll Data Entry Clerk (Temp)
King & George
Fort Worth, USA
2025 - 2025
- Responsible for accurately entering, updating, and maintaining data across payroll systems.
- Reviews and verifies information to ensure quality and correctness, correcting any errors or inconsistencies.
LATAM Grant Specialist
Alcon
Fort Worth, USA
10.2022 - 10.2024
- Evaluates $1,000-$250,000 funding requests in North/South America.
- Analyzes biomedical/pharma proposals with clinical data.
- Develops recommendations, ensures data accuracy in CyberGrants.
- Manages contracts, payments, timelines, and forecasting for efficient grant operations.
Sr. Billing Specialist
FedEx Freight
Fort Worth, USA
01.2021 - 10.2022
- Audits and verifies high-value service provider invoices to ensure accuracy and timely processing, resolving discrepancies in collaboration with supervisors.
- Strengthened billing accuracy and reduced discrepancies by 80% through detailed auditing of $500K in invoices, improving overall financial efficiency and compliance.
Administrative Assistant
Neptune Society Cremation Services (Temp)
Fort Worth, USA
10.2020 - 11.2020
- Increased customer satisfaction by 25% by interpreting between management and 100 Spanish-speaking customers.
- Improved organizational efficiency by 20% by managing daily office operations.
Lease Maturities Representative
Mercedes-Benz Financial Services USA
Fort Worth, USA
10.2019 - 12.2019
- Verified customer and funding info; prepared documentation for lease extensions, turn-ins, and payoffs.
- Communicated on lease-end balances and returns.
- Liaised with dealerships for vehicle pickups, ensuring smooth lease maturity.
Small Business Administrator
Mercedes-Benz Financial Services USA
Fort Worth, USA
12.2017 - 10.2019
- Increased credit assessment accuracy 20% with 15 financial institutions.
- Audited financials, verified assets, & IDs.
- Teamed with Fraud Dept. on detection.
- Trained new hires in small business credit, ensuring compliance & consistency.
Operations Club Staff
LA Fitness
Fort Worth, USA
07.2016 - 12.2017
- Provided customer service assistance regarding membership accounts
- Trained seven incoming employees in system operations
- Increased club revenue by 15% by accurately handling $50,000 in cash transactions monthly for services.
Education
Bachelor of Arts - Spanish with International Studies
Texas Wesleyan University
Fort Worth, TX12-2013
Skills
- Microsoft Office-Excel
- Lexis Nexis
- Customer Service
- Financial Analyst
- Auto - Finance
- Fraud Detection
- Bilingual
- Finance Auditor
- Tableau
- Data Analyst
- Data Entry
- Legal Document Creator
- Collections
- Loan Finances
- Payroll administration
- Financial reporting
- Grant management
- Invoice processing
- Data entry accuracy
Accomplishments
- Accurately identified attempts of finance fraud for loan and grant approvals
- Managed grants totaling over $2 million for LATAM region
- Increased billing accuracy by 15% through improved audit processes
- Managed to acquire on average 45k in past due collections per week
- Ensured timely project delivery with 95% on-time completion rate
Languages
- English, Native
- Spanish, Native
Timeline
Accounts Payable & Payroll Assistant
Burnetts Staffing - Thorton Steel Company (Temp)
07.2026 - 08.2026
Inbound Customer Service Agent - Bilingual
United Auto Credit Corporation
11.2025 - 06.2026
LATAM Grant Specialist
Alcon
10.2022 - 10.2024
Sr. Billing Specialist
FedEx Freight
01.2021 - 10.2022
Administrative Assistant
Neptune Society Cremation Services (Temp)
10.2020 - 11.2020
Lease Maturities Representative
Mercedes-Benz Financial Services USA
10.2019 - 12.2019
Small Business Administrator
Mercedes-Benz Financial Services USA
12.2017 - 10.2019
Operations Club Staff
LA Fitness
07.2016 - 12.2017
Accounting Bookkeeper
Armando Romero's Trucking Co
04.2008 - 06.2026
Payroll Data Entry Clerk (Temp)
King & George
2025 - 2025
Bachelor of Arts - Spanish with International Studies
Texas Wesleyan University