Elizabeth Root
Riverside
Summary
Proficient Shift Manager with strong decision-making and relationship-building skills. Experienced in supervising operations, training new staff, and managing inventory to minimize waste. Committed to delivering exceptional service and enhancing team productivity.
Overview
2027
2027
years of professional experience
Work History
Shift Manager
Cassano's Pizza
Springboro, OH
06.2024 - Current
- Supervised daily operations, ensuring efficient workflow and customer satisfaction.
- Trained new staff on food safety protocols and service standards.
- Managed inventory levels, reducing waste through effective stock control.
- Implemented scheduling strategies to optimize labor costs and employee productivity.
- Monitored cash handling procedures, ensuring compliance with financial policies.
- Resolved customer complaints promptly, enhancing overall dining experience.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Promoted a positive work environment through open communication and constructive feedback.
Silicone Press Operator
APS Materials
Dayton Oh
10.2022 - 05.2024
- Conducted routine maintenance on machinery to ensure optimal performance.
- Monitored production processes for adherence to quality standards and specifications.
- Loaded and positioned raw materials in loading and feeding mechanisms.
- Promptly removed completed loads from press.
- Ensured timely completion of projects by effectively managing workload and communicating progress updates with supervisors or team leads as needed.
Shift Manager
Cassano's Pizza
Springboro, OH
2012 - 09.2022
- Coordinated team activities during peak hours, maintaining service quality under pressure.
- Developed training materials to improve staff onboarding and retention efforts.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained and mentored new employees to maximize team performance.
- Coached crew during food preparation, controlled production levels and tracked waste to manage costs.
Education
High School Diploma -
Kettering Fairmont High School
Kettering, OH05-2006
Skills
- Cash handling
- Decision-making
- Customer service expertise
- Employee training
- Opening and closing procedures
- Food safety management
- Relationship building
- Training and mentoring
- Inventory control
Timeline
Shift Manager
Cassano's Pizza
06.2024 - Current
Silicone Press Operator
APS Materials
10.2022 - 05.2024
Shift Manager
Cassano's Pizza
2012 - 09.2022
High School Diploma -
Kettering Fairmont High School