Summary
Overview
Work History
Education
Skills
Education and Training
Timeline
Generic

Elizabeth Ropp

Boulder City

Summary

Motivated leveraging team skills to build customer-driven sales experience. Takes initiative to create menu items for specifications, always delivering service with enthusiasm. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Overview

10
10
years of professional experience

Work History

Barista Manager

Babes & Beans
Las Vegas
11.2016 - 09.2021
  • Greeted customers at front counter, inputting specialty coffee orders into POS system.
  • Trained new employees in operational procedures
  • Supported store manager with recruiting, interviewing and hiring baristas.
  • Established and adjusted ordering parameters to manage inventory.

Office Assistant

Boulder City Recreation Department
Boulder City
06.2018 - 08.2018
  • Answered phone calls and welcomed visitors to office.
  • Greeted callers to handle questions or direct to appropriate staff.
  • Maintained business records by updating customer information.
  • Collected payments, issued receipts and updated accounts to reflect new balances.
  • Answered telephones, directed calls and took messages.
  • Reviewed files, records and other documents to obtain information or respond to requests.
  • Typed, formatted and edited correspondence and other documents.
  • Computed, recorded and proofread data or reports.
  • Collected and entered payment data into system, maintaining complete confidentiality and accuracy.

Retail Associate

Marshalls
Henderson
01.2014 - 12.2014
  • Processed payments and handled exchanges, returns and refunds according to company policy.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Greeted each customer and offered assistance for customer satisfaction and retention.
  • Followed company policies, rules and procedures

Restaurant Busser

The Dillinger
Boulder City
08.2011 - 02.2012
  • Washed dishes and disposed of trash in designated receptacles.
  • Restocked condiments and drink station supplies to maintain customer satisfaction.

Education

Dental Hygiene

Las Vegas Dental Assisting School
04.2025 - 06.2025

High School Diploma -

Boulder City High School
Boulder City, NV
06.2011

Skills

  • Work Planning and Prioritization
  • Shift Scheduling
  • Performance Assessments
  • POS Systems
  • Customer Service
  • Team building leadership
  • Staffing and Sales Reporting
  • Back of House Management
  • Problem-Solving
  • Database Interface and Query Software
  • Scheduling Staff
  • Supply Ordering and Management
  • Documentation and Recordkeeping
  • Front of House Management
  • Managing Deliveries
  • Training and Onboarding
  • Complaint Resolution
  • Hiring and Training

Education and Training

other

Timeline

Dental Hygiene

Las Vegas Dental Assisting School
04.2025 - 06.2025

Office Assistant

Boulder City Recreation Department
06.2018 - 08.2018

Barista Manager

Babes & Beans
11.2016 - 09.2021

Retail Associate

Marshalls
01.2014 - 12.2014

Restaurant Busser

The Dillinger
08.2011 - 02.2012

High School Diploma -

Boulder City High School
Elizabeth Ropp