Dependent worker with knowledge of customer service, data entry and records management. Highly organized and self motivated, with excellent communication and interpersonal skills. Just graduated in 2024 as a Human Resources Specialist
Overview
19
19
years of professional experience
Work History
Financial Coordinator
Capitol City Dental
01.2024 - Current
Led the development and implementation of comprehensive treatment plans and financing available
Successfully launched and managed different programs resulting in improved customer acquisition and retention rates
Updated customer information, create reports and bank deposits
Administration Assistant
Endodontic Associates
08.2018 - 10.2023
Provide Administrative support to the management team
Ordered office supplies
Collections A/R
Greeted visitors, verify insurance
Friendly appointment reminders
Data entry, Dental insurance verification' manage time
Insurance verification/translator
Eureka Dental Group
02.2006 - 01.2018
Monitor Accounts to proactively identify aging balances and insurance payment problems
Implemented SEO strategies that improved website traffic by 30%, enhancing online visibility and positioning the company
Collaborated with sales teams to create effective sales collateral, presentations, and promotional materials
Education
Co Certificate - Health and children, Homeland Security & Cybersecurity, Medical billing and coding
University of Colorado at Boulder
BLS - Basic Life Support
Red Cross
Sacramento, CA
03-2025
Associates - Human Resources Management
HRCI
Virginia Beach, VA
09-2024
HIPAA Law - Law And HIPAA
University of Pennsylvania
Philadelphia, PA
09-2024
Skills
Financial management expertise
Insurance verification
Strong analytical skills
Customer service
Patient registration
Data entry proficiency
Payment collection
Problem-solving
Reliability
Critical thinking
Resolving problems
Languages
Spanish
Full Professional
Timeline
Financial Coordinator
Capitol City Dental
01.2024 - Current
Administration Assistant
Endodontic Associates
08.2018 - 10.2023
Insurance verification/translator
Eureka Dental Group
02.2006 - 01.2018
Co Certificate - Health and children, Homeland Security & Cybersecurity, Medical billing and coding