Elizabeth Ross
Henderson,NV
Summary
High-energy Server/Food Runner skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
10
10
years of professional experience
Work History
Server
Egg Works
Henderson
11.2023 - Current
- Provided excellent customer service to ensure satisfaction.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Accurately recorded orders on cash register and point-of-sale system.
Server Lead/Server
Black Bear Diner
Las Vegas
10.2017 - 11.2023
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Provided excellent customer service to ensure satisfaction.
- Accurately recorded orders on cash register and point-of-sale system.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Followed health safety guidelines when preparing and serving food products.
- Upheld high standards of sanitation in accordance with health department regulations.
- Stayed informed about daily specials, new menu items, promotions.
- Took orders from customers accurately and in a timely manner.
Server
Denny's Restaurant
Las Vegas
07.2016 - 06.2019
- Provided suggestions to customers and made them aware of new selections
- Ensure all food items are properly garnished before being delivered to the guest
- Answered questions about menu selections and made recommendations when requested
- Collaborated with other restaurant servers and kitchen staff
- Delivered quick, friendly, and fast service.
Server
Granite City Food and Brewery
Lyndhurst, OH
11.2013 - 05.2016
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Provided excellent customer service to ensure satisfaction.
Education
Certificate of Achievement For Food Service Technician - Food Service
Fresno Adult School
Fresno, CA11-2011
High School Diploma -
James Lick High School
Skills
- Guest Engagement
- Food Inspection
- Safe Food Handling
- Food Running
- High-Volume Dining
- Menu Knowledge
- Cash Handling
- POS Operation
- Exceptional Customer Service
- Beverage Preparation
Timeline
Server
Egg Works
11.2023 - Current
Server Lead/Server
Black Bear Diner
10.2017 - 11.2023
Server
Denny's Restaurant
07.2016 - 06.2019
Server
Granite City Food and Brewery
11.2013 - 05.2016
Certificate of Achievement For Food Service Technician - Food Service
Fresno Adult School
High School Diploma -
James Lick High School
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