Elizabeth Ruiz
Wasco,CA
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Experienced with patient care and dental procedure support, ensuring smooth clinic operations. Professional dental care provider with strong background in clinical support and patient care. Known for excellent communication, patient management, and technical assistance during procedures. Dependable team player with focus on achieving positive outcomes and adapting to changing environments. Skilled in sterilization techniques, radiography, and maintaining infection control standards.
Overview
10
10
years of professional experience
Work History
Dental Assistant/Front Desk Receptionist
White Lane Family Dentistry
Bakersfield, CA
04.2018 - Current
- Assisted in patient management, ensuring comfort and understanding during dental procedures.
- Prepared treatment rooms by organizing instruments and sterilizing equipment according to protocols.
- Educated patients on oral hygiene practices and post-treatment care for optimal recovery.
- Coordinated with dental team to streamline workflow, improving patient appointment efficiency.
- Developed patient follow-up procedures to ensure satisfaction and prompt resolution of concerns.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Educated patients on proper oral hygiene practices to maintain healthy teeth during orthodontic treatment phases.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Collected room deposits, fees, and payments.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Organized and maintained files and records to ensure up-to-date documentation.
- Maintained strict confidentiality of sensitive information, upholding privacy standards.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Prepared patient x-rays and images for dentist review.
- Took dental images following strict patient protection rules, applying lead aprons.
- Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
- Scheduled and confirmed patient appointments.
Dental Assistant
Hometown Dental Care
Wasco, CA
01.2016 - 04.2018
- Assisted in patient care, ensuring comfort and understanding during procedures.
- Maintained sterilization protocols for instruments and treatment areas to uphold safety standards.
- Prepared treatment rooms and equipment, streamlining workflow for dental procedures.
- Educated patients on oral hygiene practices, enhancing overall health awareness and compliance.
- Managed patient records accurately, ensuring confidentiality and regulatory compliance.
- Coordinated appointments, optimizing schedule efficiency and improving patient flow.
- Trained new dental assistants on best practices and office protocols to enhance team performance.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Prepared patient x-rays and images for dentist review.
- Took dental images following strict patient protection rules, applying lead aprons.
- Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
- Verified patient insurance eligibility and benefits.
Education
High School Diploma -
Wasco High School
Wasco, CANo Degree - Dental Assistant
San Joaquin Valley College
Bakersfield, CA12.2015
Skills
- Dental impressions
- Dental radiography
- Digital X-ray proficiency
- Equipment sterilization
- Treatment room setup
- Sterilization techniques
- X-ray processing
- Appointment scheduling
- Patient scheduling
- Cross-training capabilities
- Patient relations
- Treatment room breakdown
- Patient education
- Patient services
- Office administration duties
- Endodontic procedure assistance
- Restorative dentistry
- Patient care coordination
- Dental software management
- Patient counseling
- Dental records
- Patient record maintenance
- Orthodontic procedure support
- Insurance billing
- HIPAA compliance
- Exam room setups
- Oral X-rays
- Chair-side support
- Chairside assistance
- Taking X-rays
- Patient records gathering
- Patient schedule management
- Oral health education
- Disinfecting rooms and equipment
- Teamwork and collaboration
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Dental Assistant/Front Desk Receptionist
White Lane Family Dentistry
04.2018 - Current
Dental Assistant
Hometown Dental Care
01.2016 - 04.2018
High School Diploma -
Wasco High School
No Degree - Dental Assistant
San Joaquin Valley College