Sydney Janda
Schulenburg
Summary
Developed skills in clinical dental environment, including patient care, dental procedures, and office management. Demonstrated ability to maintain high level of organization and attention to detail, ensuring smooth operations and patient satisfaction. Seeking to transition into new dental office, leveraging these skills to contribute effectively in dynamic setting.
Overview
2
2
years of professional experience
Work History
Dental Assistant/Front Desk Receptionist
The Dentists
12.2022 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Assisted patients in understanding their dental insurance benefits, coverage limits, and out-of-pocket expenses.
- Collected room deposits, fees, and payments.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Developed strong working relationships with team members, fostering a positive work environment.
- Resolved customer issues quickly
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Prepared and arranged instruments and required materials for dental procedures.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Explained treatment procedures and instructed patients on home care guidelines.
- Prepared patient x-rays and images for dentist review.
- Educated patients on proper oral hygiene techniques, promoting long-term dental health.
- Streamlined appointment scheduling, reducing wait times and enhancing patient satisfaction.
- Scheduled, coordinated and confirmed appointments and meetings.
- Negotiated pre-authorizations for necessary dental procedures, securing coverage for vital treatments otherwise not covered.
Education
Dental Assistant
Registered Dental Assistant School
LaGrange, TX06-2022
High School Diploma -
Hallettsville ISD
Hallettsville, TX05-2020
Skills
- Dental impressions
- Dental radiography
- Digital X-ray proficiency
- Equipment sterilization
- Appointment scheduling
- First aid training
- Dental office administration
- HIPAA compliance
- OSHA regulations
- Certified in CPR/AED
Timeline
Dental Assistant/Front Desk Receptionist
The Dentists
12.2022 - Current
Dental Assistant
Registered Dental Assistant School
High School Diploma -
Hallettsville ISD
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