Jewlissa Cordova
Goodyear,AZ
Summary
I am a patient-focused and dedicated Texas Registered Dental Assistant. Cross-trained to work front desk with a sense of urgency and a strong passion for providing expert patient and customer service skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Dental Assistant/Front Desk Receptionist
South Texas Rural Health Services
Cotulla , TX
06.2023 - 10.2024
- Handled billing inquiries from insurance companies regarding claims submitted by the office.
- Documented patient records with procedures performed and added notes taken to charts.
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
- Prepared patients by explaining scheduled treatments and potential side effects.
- Explained dental services and payment plans to help patients make informed decisions.
- Managing incoming and outgoing mail, packages, and deliveries.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Assisted with scheduling appointments for clients
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Took digital X-rays of teeth using radiographic equipment.
- Sterilized instruments according to established guidelines and protocols.
- Ordered supplies necessary for daily operations of the practice.
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Prepared bills and completed insurance forms using system software.
Dental Assistant/Front Desk Receptionist
DDS Dental
Pearsall , TX
11.2022 - 06.2023
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Took digital X-rays of teeth using radiographic equipment.
- Fabricated temporary crowns or bridges from impressions taken by the dentist.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Performed basic laboratory tasks, such as pouring impressions and trimming models.
- Assisted orthodontist in clinical activities such as taking impressions, fitting bands, and placing arch wires.
- Monitored patients under sedation and Nitrous oxide.
Education
Dental Assisting
Laredo Community College
Laredo, TX11-2022
High School Diploma -
Cotulla High School
Cotulla, TX05-2022
Skills
- Dental terminology knowledge
- Appointment Scheduling
- Insurance Billing
- Medical Records Management
- Microsoft word and outlook
- Social Media advertisement and management
- Answer and direct phone calls
- Taking X-rays
- Exam room setups
- Dental impressions
- Patient Care Coordination
- Proficient in [Software]
Certification
- Certified BLS Provider: Renew by 9/2026
- Texas Dental Assistant license: Renew by 8/31/26
Languages
English
Full Professional
Spanish
Limited
References
References available upon request.
Timeline
Dental Assistant/Front Desk Receptionist
South Texas Rural Health Services
06.2023 - 10.2024
Dental Assistant/Front Desk Receptionist
DDS Dental
11.2022 - 06.2023
- Certified BLS Provider: Renew by 9/2026
- Texas Dental Assistant license: Renew by 8/31/26
Dental Assisting
Laredo Community College
High School Diploma -
Cotulla High School
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