Elizabeth Ryan
Brunswick,Georgia
Summary
Dynamic barista trainer at Starbucks with a proven track record in enhancing customer satisfaction and operational efficiency. Skilled in individualized training and team collaboration, I successfully implemented process improvements that elevated service quality. My strong time management and customer interaction abilities drive results in fast-paced environments.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Practicum IV; Student Teaching in 10th Grade Biology
Brunswick High School
Brunswick, Georgia
01.2025 - Current
- Analyzing student learning data to track progress toward learning goals, providing constructive feedback, and reflecting on the effectiveness of teaching practices
- Incorporating diverse learning strategies and modified lesson plans to meet the needs of individual students, ensuring equitable opportunities for success
- Developing and delivering biology lesson plans in alignment with Georgia State Standards, ensuring content was engaging and standard driven
- Engaging students in hands-on lab activities aligned with learning objectives to deepen understanding of biological concepts
- Utilizing a variety of assessments to evaluate student learning, monitor growth, and deliver timely, actionable feedback to support academic development
- Incorporating student voice within lessons and addressing the needs of adolescent learners by integrating movement and opportunities for socialization to enhance engagement
- Handling difficult situations with students in an appropriate and timely manner, fostering a respectful and supportive classroom environment
Barista Trainer
Starbucks (341)
Brunswick, Georgia
12.2022 - Current
- Explained goals and expectations required of trainees
- Evaluated employee progress throughout the course of their training program
- Evaluated training materials prepared by instructions and offered actionable suggestions for improvement
- Provided individualized instruction to match personal strengths, background and learning style of each employee
- Provided ongoing support to baristas by troubleshooting issues with equipment or beverages
Practicum III; Student Teaching in 10th Grade Biology
Brunswick High School
Brunswick, Georgia
09.2024 - 12.2024
- Built meaningful relationships with students to create a welcoming and inclusive classroom atmosphere that fostered a positive learning environment
- Developed and delivered biology lesson plans in alignment with Georgia State Standards, ensuring content was engaging and standard driven
- Adapted lesson plans to accommodate diverse learning needs, providing individualized support to help all students succeed academically
- Maintained an organized and well-managed classroom to promote a productive and focused learning space
Practicum II; 10th Grade Biology
McIntosh County Academy
Darien, Georgia
01.2024 - 05.2024
- Developed and implemented engaging biology lesson plans aligned with Georgia Standards of Excellence, ensuring content was accessible and scaffolded to meet diverse student needs
- Fostered strong relationships with students to create a supportive and positive learning environment conducive to academic success
- Applied effective teaching strategies to facilitate understanding of complex biological concepts, promoting critical thinking and active participation
Practicum I; 10th Grade Biology
Brunswick High School
Brunswick, Georgia
08.2023 - 12.2023
- Observed a dynamic 10th grade biology classroom, actively engaging with the teacher and students to understand effective instructional strategies and foster a positive learning environment, while gaining valuable insights into best practices for teaching
Manager
Bagelmeister
Phoenix, Maryland
12.2014 - 11.2022
- Delegated work to staff, setting priorities and goals
- Enhanced customer satisfaction through the development of a customer service excellence program
- Ensured compliance with all applicable laws, regulations, industry standards
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness
- Implemented process improvements, resulting in an increase in operational efficiency
- Remained calm and professional in stressful circumstances and effectively diffused tense situations
Food Runner
Black Forest Taphouse
Fallston, MD
08.2022 - 08.2022
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Checked all dishes before delivering them to ensure quality standards were met.
- Ensured that all orders were correct before leaving the kitchen area.
- Provided exceptional customer service, responding promptly to requests and concerns.
- Maintained knowledge of menu items and daily specials to answer customer inquiries.
Food Preparation Worker
Fractured Prune Donut Shoppe
Ocean City, MD
06.2012 - 08.2018
- Worked in fast-paced, ever-changing environment.
- Cleaned and sanitized utensils, dishes or silverware.
- Monitored food temperatures to ensure safety and quality standards were met.
- Maintained cleanliness of floors in the kitchen area throughout shift.
- Followed food safety standards and protocols.
- Memorized menu items and food preparation methods to better explain selections to guests and increase sales.
Food Preparation Worker
Oceanside Pizzeria
Fenwick Island, DE
06.2015 - 08.2015
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Dropped off food and drink orders for customer pickup.
- Coordinated with team members to ensure timely completion of orders during peak hours.
- Followed all safety and sanitation guidelines when handling food and cleaning kitchen areas.
- Carried pans and trays of food to and from work stations, stove and refrigerator.
Education
Bachelor of Science - Secondary Education - Biology
College of Coastal Georgia
Brunswick, Georgia05.2025
Skills
- Customer satisfaction
- Time management abilities
- Friendly and outgoing
- Teamwork
- Customer interaction
- Physical stamina
- Product upselling
Certification
GACE Biology, 03/01/25
Professional Associations Community Outreach Volunteer Work
- Community College of Baltimore County Nursing Program, 2021-2022
- Notre Dame of Maryland University Nursing Program, 2021-2022
- SOAR Golden Isles, 2023
- Reading Partners: Baltimore Educational Landscape, 2018
- Missions of Charity: Archdiocese of Baltimore, Early 2000’s – Present
Recognitions
- ENDEAVOR: Collaboration & Teamwork award in Ecology Section 01, Fall 2024
- ENDEAVOR: Written, Oral, & Digital Communication award in Ecology Section 01, Fall 2024
Timeline
Practicum IV; Student Teaching in 10th Grade Biology
Brunswick High School
01.2025 - Current
Practicum III; Student Teaching in 10th Grade Biology
Brunswick High School
09.2024 - 12.2024
Practicum II; 10th Grade Biology
McIntosh County Academy
01.2024 - 05.2024
Practicum I; 10th Grade Biology
Brunswick High School
08.2023 - 12.2023
Barista Trainer
Starbucks (341)
12.2022 - Current
Food Runner
Black Forest Taphouse
08.2022 - 08.2022
Food Preparation Worker
Oceanside Pizzeria
06.2015 - 08.2015
Manager
Bagelmeister
12.2014 - 11.2022
Food Preparation Worker
Fractured Prune Donut Shoppe
06.2012 - 08.2018
Bachelor of Science - Secondary Education - Biology
College of Coastal Georgia
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