Elizabeth Sachs
Plattsmouth,Nebraska
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. A candidate with strong skills in oral and written communication, active listening, and analytical problem-solving that is focused on surpassing expectations and driving success.
Overview
2
2
years of professional experience
Work History
Member Service Representative
Members Own Credit Union
01.2022 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Educated and engaged customers with new bank products and services.
- Responded to customer calls and emails to answer questions about products and services.
- Opened customer accounts and provided deposit and withdrawal receipts.
- Learned internal systems and related service role duties to provide skilled team backup in handling customer demands.
- Maintained and managed customer files and databases.
Intern
Prairie Schooner
04.2023 - 08.2023
- Enhanced manuscript quality by conducting thorough proofreading and editing tasks.
- Managed social media platforms for publishing company, increasing online presence and engagement.
- Participated in regular team meetings to discuss ongoing projects and address any challenges faced during the publishing process.
- Formatted in Microsoft Word and PDF to prepare documents and proposals for review or final submission.
Education
Bachelor of Arts - English
University of Nebraska - Lincoln
Lincoln, NE05.2024
Skills
- Issue Resolution
- Customer Support
- Problem Solving
- Time Management
- Analytical Skills
- Multitasking
Accomplishments
Chair member of the ASUN Green fund where I helped distribute funds to environmental projects on campus
Timeline
Intern
Prairie Schooner
04.2023 - 08.2023
Member Service Representative
Members Own Credit Union
01.2022 - Current
Bachelor of Arts - English
University of Nebraska - Lincoln
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