Elizabeth Saez

• Coordinated communication between patients and healthcare providers effectively.
• Managed patient scheduling and appointment confirmations efficiently.
• Gathered information to file appeals for denials and minimized inaccuracies by maintaining accurate records of approvals.
• Called in prescription refills for patients.
• Provided exceptional patient experience through friendly and compassionate communications.
• Developed medical programs that promoted community health and research.

• Trained new staff on resident care protocols and safety procedures.
• Assisted residents with daily living activities and personal care needs.
• Protected patient, self and others from injury during transfers, lifts and transports by using proper equipment and body mechanics.
• Documented resident progress and changes in health conditions accurately.
• Demonstrated respect and regard for dignity of patients, families and fellow employees to promote professional, responsible and courteous environment.

As an activity director assistant support the planning and execution of recreational and social programs. Working directly under the supervisor, they organize event logistics, lead group activities, manage supplies, and directly engage with participants to enhance their overall quality of life and socialization.