Elizabeth Salazar
New Castle,DE
Summary
Results-driven Human Resources Business Partner skillful in strategic planning, policy integration and performance improvements. Always pursuing ways to maximize efficiency, employee satisfaction and cost savings.
Overview
13
13
years of professional experience
Work History
Human Resource Business Partner
Leslie's Pool Supply
04.2023 - Current
- Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
- Advised senior management on organizational development and change management initiatives.
- Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity, and within company to reach business goals.
- Managed full cycle of recruiting, hiring, and onboarding new employees.
- Resolved understaffing issues, disputes, employee terminations, and disciplinary procedures.
- Collaborated closely with internal teams to develop and implement successful human resources systems and processes.
- Facilitated team-building activities and initiatives, improving collaboration and engagement.
- Collaborated with leadership to assess and improve policies across board.
- Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances, and other sensitive issues and prepared position statements for EEOC.
- Conducted employee surveys and interviews to evaluate employee engagement and job satisfaction levels.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
Sr. Human Resource Generalist
PODS Enterprises
03.2022 - 01.2023
- Created recruitment strategies to find best candidates for each opening.
- Led special training courses such as yearly sexual harassment seminars.
- Developed strategies to increase employee satisfaction and reduce turnover.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
Human Resources Business Partner
AAA Club Alliance
07.2019 - 03.2022
- Strengthened employee knowledge and abilities, leading comprehensive training program for new and established employees
- Brought in top candidates by establishing competitive compensation structures and benefits policies
- Improved organizational structure with revamped charts and growth plans
- Mediated personnel disputes as link between management and employees
- Enhanced management capabilities by advising on HR-related issues such as equal employment and sexual harassment
- Helped team handle high-volume work by prioritizing tasks and organizing supplies
- Delivered exceptional guest relations by welcoming visitors warmly and offering immediate assistance.
Human Resources Manager
Lowe's
11.2017 - 07.2019
- Explained and clarified benefits eligibility and pricing structures, and supported employees in making informed decisions and completing required paperwork
- Boosted employee morale through incentive programs and service recognition awards
- Offered guidance and counseling to managers and employees regarding recruitment, employee performance, and complaint investigation
- Supported development and implementation of progressive discipline process and corrective action determination
- Supported employees with [Task], providing appropriate paperwork and monitoring status
- Received employee complaints and inquiries and facilitated walk-in employee relations requests to reinforce proper grievance policy
- Assisted with payroll administration by organizing relevant data, including hours, absences, and bonuses
- Managed unemployment claims and represented company during appeals hearings
- Oversaw facility compliance, including verifying presence of required federal and state postings
- Coordinated and led new hire orientations and benefits meetings.
Store Manager
Things Remembered
06.2010 - 11.2017
- Forecasted sales projections, inventory demand, and labor requirements to develop annual budget and operational plans
- Set clear expectations for team performance, conducted periodic evaluations, and implemented corrective actions
- Directed merchandising strategy to achieve memorable product presentation and increase revenue
- Coordinated efficient incoming and outgoing product movements, as well as successful merchandising strategies
- Addressed and resolved escalated customer complaints and worked to restore satisfaction
- Coordinated employee schedules for optimum performance and shift coverage
- Balanced till at close of business and made daily bank deposit
- Provided consistent feedback and training to empower team members in effective service-delivery
- Maintained high store standards in merchandising, security, and visual presentation
- Minimized losses with effective security presence for shrink control.
Education
Bachelor of Science - Human Resource Management
Wilmington University
New Castle, DE05.2017
Associate of Science - Liberal Arts And Sciences
Rowan College At Gloucester County
Sewell, NJ05.2002
Skills
- Coaching Leadership
- Integrating Policies
- Managing Employee Relations
- Optimizing Performance
- Conducting Employee Surveys
- Strategic Planning
- Employee Retention
- Talent Recruitment
Timeline
Human Resource Business Partner
Leslie's Pool Supply
04.2023 - Current
Sr. Human Resource Generalist
PODS Enterprises
03.2022 - 01.2023
Human Resources Business Partner
AAA Club Alliance
07.2019 - 03.2022
Human Resources Manager
Lowe's
11.2017 - 07.2019
Store Manager
Things Remembered
06.2010 - 11.2017
Bachelor of Science - Human Resource Management
Wilmington University
Associate of Science - Liberal Arts And Sciences
Rowan College At Gloucester County
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