Summary
Overview
Work History
Education
Skills
Timeline
Generic

Garrett Strahan

Spring,TX

Summary

Expert in customer relations, emphasizing detail orientation and adaptability. Demonstrates ability to quickly adjust to new processes, ensuring seamless transitions. Maintains high levels of organization and proactivity, achieving deadlines and promoting teamwork.

Overview

8
8
years of professional experience

Work History

Assistant Store Manager

Leslie's Pool Supply
Spring, TX
08.2024 - Current
  • Managed daily store operations, including customer service and inventory management.
  • Trained new staff on company policies and customer service standards.
  • Ensured consistent compliance with safety regulations and store policies.
  • Oversaw cash handling procedures, reconciling discrepancies as necessary.
  • Handled customer complaints by listening, recording details, and providing solutions.
  • Completed opening, closing, and shift change functions to uphold operational standards.
  • Delegated tasks to staff while establishing priorities and goals.
  • Monitored sales trends and customer feedback to refine service strategies.

Lead Sales Associate

Leslie's Pool Supply
Spring, TX
04.2022 - 08.2024
  • Assisted customers in selecting suitable pool supplies and accessories.
  • Resolved customer inquiries and complaints promptly to ensure satisfactory outcomes.
  • Maintained clean and safe store environment for customers and staff.
  • Processed payments accurately, returning receipts, cash, coins, and cards to customers.
  • Monitored sales floor to identify customers needing assistance and restocking merchandise.
  • Organized store displays to maximize product visibility and enhance customer experience.
  • Promoted positive culture of teamwork, boosting employee morale significantly.
  • Shared product knowledge to recommend appropriate merchandise and services effectively.

Hazmat Responder

UPS
Bryan, TX
02.2018 - 02.2022
  • Executed day-to-day duties with precision while adhering to safety protocols.
  • Quarantined chemicals following company and regulatory standards.
  • Handled hazardous waste disposal in alignment with environmental policies.
  • Leveraged Hazmat Responder training to identify unknown materials effectively.
  • Engaged in ongoing education to enhance professional knowledge and skills.

Part Time Package Center Supervisor

UPS
Bryan, TX
08.2018 - 01.2022
  • Maintained adherence to safety protocols and monitored equipment for safe operations.
  • Responded to customer inquiries regarding package status, ensuring satisfaction.
  • Verified accuracy of employee timecards before submitting them for payroll.
  • Utilized handheld scanner to sort and scan packages by destination and service type.
  • Assisted in loading prepared packages onto delivery trucks for expedient transportation.
  • Resolved conveyor system malfunctions by promptly clearing jams and obstructions.
  • Fostered effective communication among team members to improve collaboration efforts.
  • Applied Global Timecard system knowledge to guarantee timely employee payments.

Address Correction Clerk

UPS
Bryan, TX
07.2017 - 08.2018
  • Corrected errors in client packages utilizing internal systems for accuracy.
  • Assisted customers with inquiries regarding package tracking and delivery.
  • Processed and repackaged damaged packages to facilitate claims resolution.
  • Organized workspaces, enhancing safety and operational efficiency.
  • Trained employees on effective utilization of internal systems.
  • Entered data accurately into computer systems to ensure reliability.

Education

Some College (No Degree) - English

Blinn College, Bryan Tx
Bryan, TX

Skills

  • Records maintenance
  • Hazardous waste testing
  • Reliability and trustworthiness
  • Personal protective equipment (PPE) use
  • Supervision and leadership
  • Conflict resolution
  • Adaptability
  • Positive attitude
  • Critical thinking
  • Interpersonal skills
  • Computer proficiency
  • Work ethic
  • Time management
  • Manual dexterity

Timeline

Assistant Store Manager

Leslie's Pool Supply
08.2024 - Current

Lead Sales Associate

Leslie's Pool Supply
04.2022 - 08.2024

Part Time Package Center Supervisor

UPS
08.2018 - 01.2022

Hazmat Responder

UPS
02.2018 - 02.2022

Address Correction Clerk

UPS
07.2017 - 08.2018

Some College (No Degree) - English

Blinn College, Bryan Tx

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