Diana Bartlett
Office Administrator
Amarillo,TX
Summary
Directed operational strategies, project management, procurement, and contract negotiations to enhance organizational efficiency. Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
22
22
years of professional experience
Work History
Assistant Store Manager
Dollar General
08.2025 - Current
- Supports Store Manager in daily operations. Focus on Customer Service, staff supervision and inventory management (stocking, planograms), cash/deposit handling, opening/closing the store. Maximize sales and ensure cleanliness, efficiency, and safety in the store.
Assistant Store Manager
Cefco
06.2024 - 07.2025
- Training and supervising staff. Handling customer complaints and inquiries. Ensure compliance of safety and health regulations are met. Cash handling. Administrative duties; reports, etc. Day-to-day operations including scheduling, cleaning, and maintenance.
Manager Candidate
Dollar General
12.2023 - 02.2024
- Preparing promotional displays. Training and supervising staff. Handling customer complaints and inquiries. Ensure compliance of safety and health regulations are met. Cash handling. Administrative duties; reports, etc. Day-to-day operations including scheduling, cleaning, and maintenance.
Operations Specialist (SAP Invoicing)
Mind Lance/Xcel Energy
07.2021 - 07.2023
- Provide Project Manager support and assistance in scheduling, documentation, communication and cost management. Assist in information collection and validation. Facilitate collaborative documents and data storage. Help prepare status reports and presentations. Process vendor invoicing. Update Primavera P6. Create scope of work. Assist Pre-Commissioning agent with any technical needs, training, etc.
Customer Service Representative
Aerotek
09.2019 - 07.2021
- Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. Handle and resolve general complaints. Develop personal organizational and multitasking skills in a fast-paced environment.
Operations Manager/SAP Analyst
Advanta Seeds US
09.2017 - 06.2019
- Conduct SAP data entry for real-time processing. Organize office operations and procedures. Manage A/P and A/R processes. Serve as SAP liaison for budgeting, A/P, and A/R.
Program Assistant/Clerk
All State Fastener Inc.
03.2016 - 02.2017
- Answer multi-line phones. Assist Regional Manager with creation and implementation of an online customer ordering website. Implement unique identifier creation program for all products using Microsoft Excel.
Office Assistant
Wrangler Pumping – Garbage Gators
06.2015 - 10.2015
- Customer service representative
- Document filing
- Accounts payable
Program Assistant I
Front Range Community College
01.2006 - 01.2014
- Directed all front desk operations, testing center, and client service management of FRCC-Brighton Center for new and continuing students
- Scheduled and managed personnel for the Student Services departmentSolid collaboration with Site Director to establish and implement procedures for admission/records, faculty support, testing, cashiers, advising, and instruction
- Exceptional communication with multiple departments and outside vendors to implement and maintain information technology, security, janitorial, and building maintenance needs for routine operations.
- Served as liaison for Front Range Community College (College-wide) and SARS Software representatives with the competency to determine priority of issues
- Communicated with the Information Technology department when issues escalated to access of the database required.
- Created and submitted monthly statistical reports of services provided at the Brighton Center.
- Assisted Site Director and Dean of Instruction in the creation of yearly operating budget for the Brighton Center
General Professional I
Front Range Community College
01.2004 - 01.2006
- Managed and participated in the reconciliation of budgets for special services, testing, and recruiting
- Collaborated with IT to set up and utilize the SARS software (database) to the fullest capacity for the Student Development Center’s needs. Serve as main contact regarding functionality of SARS software
- Managed purchasing and registrations for special services, testing and recruiting
Education
Associate of Applied Science - Business
Front Range Community College
Westminster, COSkills
Utilized Microsoft Office software to assist in document creation and data organization Supported team members in preparing presentations and reports Aided in maintaining accurate records and schedules
- Problem-solving
- Time management
- Attention to detail
- Work Planning and Prioritization
- Goals and performance
- Records management
- Microsoft Office Suite
- Records maintenance
- Database management
- oversight
- Regulatory compliance
- Systems and software expertise
- Human resource policies
- Cost control
- Billing
- Process improvements
- Verbal and written communication
- Budgeting and cost control
- Decision-making
- Hiring and training
- Relationship building
Conducted comprehensive financial analysis to inform strategic decision-making
Executed accurate data entry processes to ensure information integrity
Assisted in data entry and analysis using Microsoft Excel Supported team members in creating spreadsheets for project tracking Helped maintain organized records for efficient data retrieval
Spearheaded program design and development initiatives to enhance user experience
Implemented strategic cost management initiatives to optimize budget allocation
Demonstrated exceptional communication abilities to facilitate collaboration and information exchange
Cultivated strong customer relationships to enhance satisfaction and loyalty
Assisted individuals in developing skills through guidance and support Provided coaching to enhance performance and achieve personal goals Facilitated learning sessions to promote knowledge sharing and growth
Processed invoices and managed payment schedules to support timely vendor payments Assisted in reconciling accounts to maintain accurate financial records Collaborated with team members to resolve discrepancies and improve workflow efficiency
Executed SAP system management to streamline business processes
Supported team members in maintaining high standards of integrity and dedication throughout projects Fostered a collaborative environment to enhance team commitment and accountability Assisted in upholding ethical practices in all tasks
SELECTED CAREER HIGHLIGHTS
- Collaborated with officials to create yearly operating budgets.
- Managed reconciliation of multiple budget accounts on a daily and monthly basis.
- Led hiring practices, retention, training, and development initiatives.
- Successfully managed concurrent projects from planning to delivery.
- Established solid business relationships with clients and external contacts.
- Excelled in strategic reporting and optimization of cost and scheduling.
- Recognized for implementing an electronic informational resource to support organizational functions.
- Excellent customer Service
Timeline
Assistant Store Manager
Dollar General
08.2025 - Current
Assistant Store Manager
Cefco
06.2024 - 07.2025
Manager Candidate
Dollar General
12.2023 - 02.2024
Operations Specialist (SAP Invoicing)
Mind Lance/Xcel Energy
07.2021 - 07.2023
Customer Service Representative
Aerotek
09.2019 - 07.2021
Operations Manager/SAP Analyst
Advanta Seeds US
09.2017 - 06.2019
Program Assistant/Clerk
All State Fastener Inc.
03.2016 - 02.2017
Office Assistant
Wrangler Pumping – Garbage Gators
06.2015 - 10.2015
Program Assistant I
Front Range Community College
01.2006 - 01.2014
General Professional I
Front Range Community College
01.2004 - 01.2006
Associate of Applied Science - Business
Front Range Community College