Elizabeth Sanchez
United Airlines
Humble,TX
7
years of professional experience
Detail-oriented retail professional with experience in merchandising, inventory organization, and customer service. Skilled in stocking merchandise, maintaining organized sales floors, following operational procedures, and completing tasks efficiently. Strong attention to detail, time management, and teamwork with a commitment to creating a clean, well-stocked shopping environment and positive guest experience.
Work History
Flight Attendant
7 Months- Delivered customer service to 100+ passengers per flight in a fast-paced, safety-critical environment while ensuring comfort, safety, and satisfaction.
- Maintained clean, organized cabin standards by restocking supplies, sanitizing surfaces, and ensuring overall presentation readiness.
- Conducted safety and equipment checks in compliance with company procedures and regulatory standards.
- Collaborated with team members to efficiently complete in-flight operational tasks and support a seamless service experience.
- Resolved passenger concerns professionally and promptly while maintaining a positive guest experience.
Sales Leader
1 Year 3 Months- Increased average units per transaction (UPT) to 3.75 by recommending add-on products, services, and warranties.
- Assisted customers with product selection, purchases, and loyalty program enrollment to support sales and engagement.
- Supported inventory operations by processing shipments, restocking merchandise, and maintaining accurate stock levels.
- Managed visual merchandising and seasonal displays to enhance product presentation and drive store traffic.
- Resolved customer concerns professionally, escalating issues when necessary to ensure satisfaction.
- Maintained a welcoming shopping environment by greeting customers and providing attentive, personalized assistance.
Crew member, Shift leader
5 Years 3 Months- Achieved the lowest error rate among team members in food and beverage preparation, demonstrating strong attention to detail and accuracy.
- Maintained efficiency in a fast-paced environment while consistently meeting service demands during peak hours.
- Ensured cleanliness and organization of equipment, utensils, and work areas in compliance with safety and sanitation standards.
- Resolved customer concerns professionally and effectively, contributing to repeat business and customer loyalty.
- Delivered friendly and attentive service to enhance overall customer satisfaction and guest experience.
Customer Service Associate
11 Months- Increased sales by 20–30% by promoting special offers and providing detailed product recommendations.
- Processed and organized incoming shipments, ensuring all inventory was stocked and put away by end of shift.
- Maintained well-stocked and organized shelves through consistent restocking and inventory management.
- Delivered efficient and professional customer service by resolving inquiries and concerns in a timely manner.
- Built strong product knowledge to provide accurate information and support customer purchasing decisions.
Education
Associate of Science - Dental Hygiene
High School Diploma
Skills
Communication
Attention to detail
Dependability
Time Management
Sales and upselling
Safety procedures
Food and beverage service
Customer service
Languages
Spanish
Native or Bilingual
Timeline
Flight Attendant
United Airlines
02.2025 - 09.2025Read More
Sales Leader
Pandora Jewelry
09.2023 - 12.2024Read More
Customer Service Associate
Walgreens
09.2021 - 08.2022Read More
Crew member, Shift leader
Baskin Robbins
04.2018 - 07.2023Read More
Lone Star College
Associate of Science from Dental Hygiene
Read More
Humble High School
High School Diploma
Read More