ELIZABETH SANDOVAL
Summary
Detail-oriented Administrative Assistant with years of experience in coordinating office operations, managing schedules, and handling correspondence. Skilled in supervising staff, maintaining financial records, and enhancing customer satisfaction. Proficient in computer applications and skilled in problem-solving, conflict resolution, communication, organizational efficiency and multitasking, seeking to leverage these strengths in a dynamic role.
Overview
7
7
years of professional experience
Work History
Customer Engagement Specialist
Self-Employed
02.2024 - Current
- Engage attendees at company events, increasing brand awareness and enhancing event visibility with live announcements to audiences exceeding 400
- Coordinate event team schedules for seamless execution of responsibilities and develop creative branded giveaways to boost customer engagement and recall
- Provide prompt beverage service at various events while managing hosting duties, including social media promotions, and maintain high service quality through effective multitasking
- Represent brands at events, engaging attendees and increasing brand awareness.
Administrative Assistant/ Medical Assistant
Surgical Skyline
04.2021 - 06.2024
- Coordinate appointments, handle correspondence, and manage multi-line phone systems in-office & remote
- Resolve issues via email, chat, and phone, ensuring timely and effective communication
- Supervised medical assistants and front desk staff, enhancing team efficiency and adherence to guidelines
- Conducted interviews, participated in hiring decisions, and trained new employees.
- Prepared expense reports, maintained budget, and tracked bills.
- Documented information, maintaining comprehensive and accurate medical records
- Organized forms, photocopied, filed records, prepared reports, scanned records, and uploaded to database
- Keep exam rooms & the office stocked with medical supplies, medical instruments, and office supplies.
- Performed daily errands and coordinated conferences, meetings, and business luncheons.
Personal Assistant/ Office Manager
HairFree Laser Center
10.2017 - 09.2020
- Conducted interviews, participated in hiring decisions, and trained new employees.
- Processed customer payments and resolved issues, enhancing customer satisfaction and retention
- Coordinated executive administrative tasks, including calendar management, travel arrangements, and meeting organization
- Supervised 8 employees, improving operational efficiency and team productivity
- Prepared expense reports, maintained budgets, and tracked bills, ensuring financial accuracy
- Completed administrative duties, including paperwork, appointment setting, and multi-line phone management
- Read, prioritized, and responded to incoming emails and correspondence.
References
References available upon request
Timeline
Customer Engagement Specialist
Self-Employed
02.2024 - Current
Administrative Assistant/ Medical Assistant
Surgical Skyline
04.2021 - 06.2024
Personal Assistant/ Office Manager
HairFree Laser Center
10.2017 - 09.2020
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