A resourceful leader who can stay calm under pressure and delegate day-to-day responsibilities.
Overview
9
9
years of professional experience
Work History
RA/CNA
Crown Melbourne
CORTLAND , NY
09.2023 - Current
Assisted with range of motion exercises and other rehabilitative activities per physician orders.
Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
Provided emotional support to family members during difficult times.
Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
Assisted patients in ambulation and transfers using proper body mechanics.
Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
Utilized appropriate safety measures when handling hazardous materials or waste products.
Recognized signs, symptoms of abuse, neglect and reported them per policy.
Demonstrated excellent customer service skills when interacting with patients, families and guests.
Documented patient care services by charting in designated areas.
Shift Supervisor
Byrne Dairy & Deli
Homer, NY
03.2021 - Current
Interact with customers, solving problems with customers, resolving issues with team members, stocking
Used standardized procedures to efficiently manage accurate money transfers and protect transactions.
Home Health Aide
Private Care
Mullins, SC
03.2021 - 01.2023
Maintained clean and well-organized environment for client happiness and safety.
Cared for the patient by assisting with personal hygiene tasks and completing basic household chores.
Assisted clients with bathing, dressing and incontinence care.
Helped client with medications.
Accompanied clients to doctors' offices and on other trips outside home, providing transportation.
Store manager
DG
Mullins
01.2018 - 02.2019
Collaborated with clients to improve communication and expand business opportunities
Oversaw the installation of computerized sales terminals as well as the development of a training program
Provided friendly and knowledgeable service to customers and quickly and effectively resolved issues
Collaborated with staff and clients to achieve customer service goals and exceed team objectives.
Hotel Receptionist/ manager
Guest inn
Sweetwater, TN
06.2016 - 01.2018
By automating client correspondence, record tracking, and data communications, I was able to improve office operations
Was in charge of the office inventory, which included ordering and requisitions, stocking, and receiving shipments
Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff
Interacted professionally with customers by phone, email, or in person to provide information and direct them to the appropriate staff members.
Home Health Aide
Private Client
Conway, SC
04.2015 - 10.2015
I helped change ostomy and foley bag as needed.
Cared for patients by assisting with cooking and completing household chores.
Cared for patients by assisting with personal hygiene, always making sure they showered per family wishes(every other day) and always put to bed clean.
Assisted clients with bathing, dressing.
Helped clients stay happy and healthy by providing mental and emotional support.