Caitlyn Karlin
Cleburne
Summary
Experienced with data entry and administrative tasks, ensuring high levels of accuracy and efficiency. Utilizes data processing and database management skills to maintain data integrity and streamline workflows. Track record of reliability and adaptability in dynamic work environments.
Overview
6
6
years of professional experience
Work History
Data Entry Specialist I
Mainstream Non-Profit Solutions
10.2023 - 04.2025
- Accurately enter and maintain data in various systems.
- Verify data accuracy and completeness.
- Correct data errors and inconsistencies.
- Collaborate with team members on data issues.
- Follow data entry policies and procedures.
- Work with Excel spreadsheets and create templates to obtain accurate placement information.
Total Loss Specialist
Exeter Finance LLC
11.2022 - 10.2023
- Entering payments from customers.
- Email documentation and customer information to multiple insurance companies and automotive repair shops.
- Work using Microsoft teams to communicate within claims departments.
- Input total loss claim data into Exeter’s database such as billing information, insurance company’s information for claims and demographics.
- Work with Excel spreadsheets and create templates to obtain accurate claim information.
- Maintain schedules to be closed out by the end of the month.
Customer Care Specialist
Careington International
07.2021 - 11.2022
- Answer emails from customers in a friendly professional manner.
- Identify opportunities to sell, up-sell and cross-sell Careington's products and services.
- Provide problem identification and resolution, with proper escalation of emails to supervision as needed.
- Perform other related duties as required and assigned.
- Input data into the company’s internal database for customers billing information, demographics and claim information.
Customer Care Specialist
Smart Start
11.2021 - 03.2022
- Sold and set-up Smart Start’s programs by answering emails and providing live chat support.
- Sell products, programs, and services to customers using a Consultative Sales approach to new and existing clients.
- Successfully display a strong knowledge of the program when speaking to potential clients.
- Input data into the company’s database for consumers such as demographics, billing information and installation shop’s information.
Sales Associate
Violet Vapor
02.2019 - 06.2020
- Greet customers and answer any product questions.
- Improve engagement with merchandise and provide outstanding customer service.
- Continuously update product knowledge to offer available options.
- Operate cash registers, manage financial transactions, and balance drawers.
- Work with supervision to set employee growth goals and track improvements.
- Order replacement merchandise and restock.
Education
High School Diploma - General Studies
Texas Connections Academy
Houston, TX01.2016
Skills
- Remote Data Entry( 3 years)
- Typing- (45 wpm)
- Customer service( 6 years)
- Proficient in Microsoft Office Suites(5 years)
- Proficient in 10 key
- Accuracy and attention to detail
- Data processing
- Identifying errors
- Data collection
- Spreadsheet management
ACTIVITIES and HOBBIES
Theater: 2012-2015, Volleyball: 2012 – 2014, Dance: 2009 – 2016
Timeline
Data Entry Specialist I
Mainstream Non-Profit Solutions
10.2023 - 04.2025
Total Loss Specialist
Exeter Finance LLC
11.2022 - 10.2023
Customer Care Specialist
Smart Start
11.2021 - 03.2022
Customer Care Specialist
Careington International
07.2021 - 11.2022
Sales Associate
Violet Vapor
02.2019 - 06.2020
High School Diploma - General Studies
Texas Connections Academy