Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
4
4
years of professional experience
Work History
Ikea Food Service
IKEA
11.2023 - Current
Maintained a clean and sanitary kitchen environment, adhering to health department regulations and guidelines.
Increased efficiency in the kitchen by multitasking and coordinating various tasks simultaneously.
Provided excellent customer service by addressing dietary restrictions or allergies with appropriate substitutions or modifications when necessary.
Trained new staff members on proper cooking techniques, safety procedures, and equipment usage for optimal performance.
Front Desk Clerk
Wayne State University
01.2023 - 10.2023
Streamlined front desk operations for increased efficiency and improved customer service.
Enhanced guest satisfaction by providing efficient check-in and check-out processes.
Handled sensitive guest information with discretion, adhering to strict data privacy guidelines set forth by the company.
Managed high call volume with exceptional telephone etiquette, resulting in positive feedback from guests.
Processed financial transactions accurately using property management software systems while safeguarding against fraud or theft attempts at all times.
Reconciled any discrepancies and prepared accurate reports for the Science and Nutrition department.
Front of House, Opener, Closer and Trainer
Dagwood'd Deli and Eatery
07.2020 - 08.2022
Greeted guests, promoted specials, took orders and operated the cash register with accuracy, ensuring proper handling of transactions.
Increased speed of service through effective multitasking and time management skills.
Excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
Upheld high standards of customer service at all times to enhance client loyalty and satisfaction, resulting in many regular customers.
Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
Trained new employees on company policies and procedures, contributing to overall team performance and growth.
Operated manual and electric appliances to peel, slice, and trim food.