Elizabeth Serrano
3734 Clarington Ave,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Clerk's Helper
Gelson's Markets
06.2022 - Current
Duties/ Accomplishments
- Handle carts
- Manage Instacart Online order
- Perform go-backs
- Bag groceries
- Occasional stocking
- Floral associate
- Arrange bouquets
- Promoted high level of support and service to others with prompt issue resolution.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
High School Diploma -
Alexander Hamilton Senior High School
Los Angeles, CAAssociate Degree in Nursing - Pediatric Nursing
Santa Monica College
Santa Monica, CASkills
- Communication
- Leadership
- Customer service
- People pleaser
- Organization
- Patience and Empathy
- Customer Assistance
- Cleaning and sanitizing
- Customer Relations
- Product Knowledge
- Promotions and Discounts Understanding
Experience
I have only ever worked at Gelsons. My experience with them has been great! Gelsons has definitely helped me grow and has formed me into the worker I am today. I consider myself a very attentive quick learner, and hard worker. I've been given multiple compliments for my work ethic. I do take my job seriously and I'm always willing to help out others. I would love to explore my options and be a part of somewhere that's more of a community and more me.
About Me
My name is Elizabeth Serrano I am 19 years old, attending SMC to obtain my associate's degree in nursing. Further planning to transfer to a UC. I love engaging in conversation and being helpful/useful in any ways that I can. Working for a grocery business for almost 2 years really helped my communication skills and gave me the ability to improve the way I present myself. In my free time I enjoy shopping, arts and crafts, reading, watch documentaries, write, and garden. I consider myself a very easy person to get along with and have been told I have a bubbly personality :)
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Clerk's Helper
Gelson's Markets
06.2022 - Current
High School Diploma -
Alexander Hamilton Senior High School
Associate Degree in Nursing - Pediatric Nursing
Santa Monica College
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