Keaton Axtell
Carlsbad,CA
Summary
Reliable employee seeking a Library Assistant position. A quick learner, offering excellent communication and good judgment. Eight years in customer service. Attentive to detail, adaptable to various situations/tasks at hand. Able to work cooperatively and effectively with anyone. Voracious reader, aspiring writer.
Overview
8
8
years of professional experience
Work History
Cashier, Clerk, Department Head
Gelson's Markets
04.2016 - 04.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Ordered stock as needed
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Learned duties for various positions and provided backup at key times.
Cashier Team Lead
Robek's Juice
10.2018 - 04.2020
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
Education
Bachelor of Arts - English
San Diego State University
San Diego, CA05.2022
High School Diploma -
Sage Creek High School
Carlsbad, CA06.2017
Skills
Customer Service
Customer Assistance
Work Ethic and Integrity
Patience and Empathy
Professionalism and Courtesy
Good writer
Strong grasp on the English language
Avid reader
Reliable and Responsible
Active Listening
Creative Thinking
Adaptability and Flexibility
Analytical Thinking
Writing, Reading, Drawing
As an aspiring writer, much of my free time is spent doing such. I enjoy writing short stories, and hope to have an anthology published someday. From a young age, I have been an avid reader, a persistent habit throughout my life. Drawing and the visual arts are also important to me, with much appreciation for their effect on the world at large.
Timeline
Cashier Team Lead
Robek's Juice
10.2018 - 04.2020
Cashier, Clerk, Department Head
Gelson's Markets
04.2016 - 04.2024
Bachelor of Arts - English
San Diego State University
High School Diploma -
Sage Creek High School
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