Elizabeth Sharpe
REDONDO BEACH,CA
Summary
Certified Optician with over 20 years of experience of exceptional customer service skills, sales and marketing abilities.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Optical Store Manager
Texas Tech University
Lubbock, Texas
06.2000 - 12.2021
- Optimized efficiency and profitability by managing and training staff on customer service, sales techniques, product knowledge, and store policies.
- Built robust relationships with clientele, resulting in enhanced customer loyalty and an increase in referral rates.
- Monitored inventory levels and placed orders for new stock as needed.
- Created promotional campaigns to increase sales and attract new customers, while enhancing product displays.
- Offered personalized advice to customers for choosing eyewear according to their specific requirements, including children and babies.
- Analyzed financial data to identify areas of improvement within the store.
Owner
LENSAVERS - Contact Lens Provider
Phoenix, AZ
07.1990 - 07.1999
- Managed daily operations of business, including hiring and training staff.
- Developed strategic plans to increase profitability and efficiency.
- Identified new opportunities for growth, expansion, and diversification.
- Created marketing campaigns to attract new customers.
- Negotiated contracts with vendors and suppliers.
- Collaborated with other owners on joint ventures and shared resources.
Education
Bachelor of Arts -
American University of Paris
Paris, FranceSkills
- Sales Promotion
- Insurance processing
- Quality Inspections
- Cost Control
- Contract Administration
- Performance Improvement
- Sales Tracking
- Data Management
- Inventory Management
- Staff Management
- Licensed by ABO Optical Dispensers
Certification
- ABO Certified
Languages
French
Professional
Timeline
Optical Store Manager
Texas Tech University
06.2000 - 12.2021
Owner
LENSAVERS - Contact Lens Provider
07.1990 - 07.1999
Bachelor of Arts -
American University of Paris