Elizabeth Shem Tov
Summary
Professional Bartender and Waitress Proficient in Spirit Recipes. Fluent in alcohol laws and food health codes. The ability to successfully engage in strong interpersonal skills while up selling and increasing customer loyalty. Works well under pressure. Authentic and genuine superior customer service with strong work ethic.
Overview
20
20
years of professional experience
Work History
IHSS Provider
State Of California, Department Of Social Services
12.2014 - 06.2023
- Performed laundry, grocery shopping and other housekeeping duties
- Assisted patients with emotional and mental mentoring to enhance quality of life
- Provided mobility assistance and physical therapy
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
Bartender
Gold Country Casino
10.2018 - 02.2019
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Steak House Server
Diamond Steakhouse
03.2018 - 12.2018
- Up sales on deserts, wines and spirits
- Answered customers' questions, recommended items, and recorded order information.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals
Head Bartender
Ramada Hotel
05.2016 - 01.2018
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Banquets and event nights
Bartender and Steak House Server
Lassen Steak House
03.2015 - 03.2016
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Bartender
Rolling Hills Casino
04.2013 - 02.2014
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Lead Bartender
Blue Lake Casino Hotel
05.2006 - 02.2011
- Back house Bartender for Casino Floor Servers
- Bartender and server for Tables and poker
- Worked up to Lead Bartender in Main Bar
- Set up Bar for events
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Cashier
Safeway
02.2003 - 05.2006
- Became fill in head checker at three months of hire
- Able to remember all produce cods within a weeks time with no rime or rhythm
- Offered a management position as night crew manager at 6 months of hire
Sales Representative
Nor Cal Air
03.2003 - 03.2005
- Became Top sales Representative with in the first three months and held that position throughout my time there.
Education
High School Diploma
Bartender License
Food Handlers Certificate
Indian Gaming
Class C Gaming License
Real Estate Development
The C.E Shop
C.P.R Certified
Skills
- Reliable and responsible
- Adaptive active Team Player
- Hardworking and engaging
- Natural leadership abilities
- Innate ability to anticipate customer needs
- A desire to learn and add new skills and concepts
- Creates great customer rapport
- Creative and optimistic
- Solution oriented
Timeline
Bartender
Gold Country Casino
10.2018 - 02.2019
Steak House Server
Diamond Steakhouse
03.2018 - 12.2018
Head Bartender
Ramada Hotel
05.2016 - 01.2018
Bartender and Steak House Server
Lassen Steak House
03.2015 - 03.2016
IHSS Provider
State Of California, Department Of Social Services
12.2014 - 06.2023
Bartender
Rolling Hills Casino
04.2013 - 02.2014
Lead Bartender
Blue Lake Casino Hotel
05.2006 - 02.2011
Sales Representative
Nor Cal Air
03.2003 - 03.2005
Cashier
Safeway
02.2003 - 05.2006
High School Diploma
Bartender License
Food Handlers Certificate
Indian Gaming
Class C Gaming License
Real Estate Development
The C.E Shop
C.P.R Certified
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