Elizabeth Sherouse-Bain
Pensacola,FL
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
Work History
Reading Tutor
Escambia County Schools
10.2022 - Current
- Enhanced student reading comprehension by implementing targeted tutoring strategies.
- Improved students'' reading fluency through tailored lesson plans and engaging activities.
- Boosted student confidence in reading abilities by providing consistent support and encouragement.
- Collaborated with teachers to identify areas of improvement for struggling readers, resulting in personalized tutoring sessions.
Owner
Insurance Ladies Of Pensacola, FL, LLC
01.2010 - 08.2022
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Owner
Truly Scrumptious Food Truck
03.2021 - 07.2022
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Put together realistic budgets based upon costs and fees for successfully operating business.
Part Owner
Gulf Beach Fresh Market And Deli
02.2003 - 12.2009
- Enhanced company profits by implementing effective cost-saving measures and streamlining processes.
- Developed strong partnerships with suppliers, leading to improved product quality and better pricing for our business.
- Led successful marketing campaigns that increased brand awareness and boosted sales significantly.
- Managed a diverse team of professionals, fostering a collaborative environment that led to increased productivity and employee satisfaction.
- Spearheaded the introduction of new products or services, resulting in substantial revenue growth for the company.
- Provided exceptional customer service, securing repeat clients and generating positive word-of-mouth referrals for the business.
- Oversaw financial management by creating budgets, monitoring expenditures, and ensuring fiscal responsibility across all departments.
Education
220 Insurance License
State of Florida
Certified Food Protection Manager
State of Florida
Skills
- Records Management
- Insurance regulations
- Continuous improvement
- Pricing strategies
- Project management
- Problem-solving
- Student Motivation
- Market research
- Business development
- Decision-making
- Customer service
- Adaptability
- Organizational skills
- Industry knowledge
- Attention to detail
- Records Maintenance
- Reading Level Analysis
- Individualized Lesson Plans
- Progress Reporting
- Lesson planning
Timeline
Reading Tutor
Escambia County Schools
10.2022 - Current
Owner
Truly Scrumptious Food Truck
03.2021 - 07.2022
Owner
Insurance Ladies Of Pensacola, FL, LLC
01.2010 - 08.2022
Part Owner
Gulf Beach Fresh Market And Deli
02.2003 - 12.2009
220 Insurance License
State of Florida
Certified Food Protection Manager
State of Florida
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