Self-motivated Benefits Specialist demonstrating superior understanding of employee benefits laws and human resource software systems. Astute professional providing benefits support in fast-paced corporate settings.
Overview
4
4
years of professional experience
Work History
Global Benefits Specialist
Zayo Group
03.2022 - Current
Implemented open enrollment system to streamline benefits processes for employees.
Coordinated and conducted employee orientations to promote understanding of coverage and options.
Built relationships with vendors to foster quality service delivery.
Provides assistance and day-to-day administration of the group health and welfare and retirement plans including: communication of benefit plans and plan changes, coordination of open enrollment, process benefit plan enrollment, terminations and life events
Manage responses from the company benefits team inbox for daily employee questions and concerns
Processing administrative benefits tasks in Workday and resolve electronic file feed errors, data entry and report generation
Assist with leave of absence programs FMLA/ADA and disability administration and tracking, such as placing employees on leave in Workday, ensuring benefit coordination and timely notifications to employees, managers and HR team, and reviewing reports from vendors
COBRA portal and member administration and liaison with terminating employees and benefits questions
Workers compensation - file all claims with insurance provider and maintain files for each case as well as quarterly and annual compliance reporting
Audit the enrollment database and carrier reports to ensure accuracy in employee deductions and coverage levels.
Assist with new hire benefits orientation and onboarding process
Process monthly billing/vendor invoicing, reconciliation and auditing
Monthly and quarterly vendor maintenance
Responsible for updating intranet with all policy updates and legal requirements
File and organize shared benefits drive for easy access to files
Help implement and manage quarterly wellness initiatives
Human Resources Coordinator
Zayo Group
06.2019 - 03.2022
Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
Maintained human resources information system and kept employee files up to date and accurate.
Completed background and reference checks to facilitate hiring and onboarding of employees.
Conducted new employee onboarding and provided ongoing orientation training.
Compiled and monitored data for employee records and personnel documents to support accurate recordkeeping.
Completed employee employment verifications and unemployment paperwork prior to hire or termination.
Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
Developed and administered internal surveys to evaluate employee satisfaction.
Education
Bachelor of Science - Human Resources Management And Business Admin
University of Colorado Denver
Aurora, CO
12.2020
Skills
Workday Administration and Reporting
Experience in the WEX - Leap portal for COBRA and HSA/FSA Administration
Proficient in Xcel, MS Office, Gmail
Assume responsibility of timely payment of monthly premiums
Proven experience as Benefits Administrator
Strong public speaking skills
Understand data recording and analysis
Solid understanding of different benefit plans (health, vision and dental insurance) along with Flexible Spending Accounts and Health Savings Account
Timeline
Global Benefits Specialist
Zayo Group
03.2022 - Current
Human Resources Coordinator
Zayo Group
06.2019 - 03.2022
Bachelor of Science - Human Resources Management And Business Admin
University of Colorado Denver
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